Computing & Technology Services Help Desk

CTS
2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Cell Phone: 1.888.355.8226
Fax: 412.396.1125

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 8am-6pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200
Located in Concourse Level of Rockwell Hall

Main Office Hours
Monday-Friday
8:30 a.m.-4:30 p.m.

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    Downloads

    Office 365 Suite  

     

    As a member of the Duquesne community these programs are available for you, through your email account. You are limited to 5 installations for both PC and Mac. There are also unlimited downloads for your mobile devices.

    Office

     The One Drive for Business is also available as part of the Office 365 ProPlus suite. This tool can be used in two forms, the web form and the application form that comes with Office ProPlus installation. CTS is working with Microsoft to overcome severe limitations with the desktop synchronization application. At this time we strongly recommend to avoid using the desktop sync app by logging in directly at www.outlook.com/duq.edu.

    For more information on the use and function of OneDrive for Business please check out our page here: http://www.duq.edu/about/campus/computers-and-technology/email/onedrive.

     

    PLEASE REMEMBER: Your license for these products is tied to your Duquense account and will go away with your Duquesne account. Accounts automatically expire 12 months after graduation. Please be sure to have everything backed up. 

     

    Downloading and Installing Office ProPlus

    Documentation below provides some assistance in downloading and installing the Office Proplus apps. These programs are provided as a suite and must be installed together. You cannot download specific programs from the Office 365 suite.

    Please select your operating system for installation instructions

    windowsWindows 7/8

    AppleMAC OSX 

    IPADiPad/iPhone AndroidAndroid**

    Click here to log into your email and begin your download

    **Android only supports the phone version of these office apps. There is no office app for tablets yet.


     

    Software Downloads

    The computer store also has software available for download. These downloads are course related and may not be useful to those not enrolled in these courses.

     

    JMP Powerful statistical analysis linked with interactive graphics, in memory and on the desktop.
    SAS Software suite developed by SAS Institute for advanced analytics, business intelligence, data management, and predictive analytics.
    SPSS Software package used for statistical analysis
    EndNote Reference management software package, used to manage bibliographies and references when writing essays and articles.

     Please click the links above for documentation as well as downloads.

     


    Other Useful Downloads

    These are free software downloads available from 3rd parties that student may find useful. Click the links below to begin download.

    Mozilla Firefox A stable, reliable browser from the Mozilla corporation.
    Google Chrome Google's browser. Fast and reliable.
    Opera Fast and free alternative browser.
    AVG Free reliable antivirus program.
    Java Intergral application, necessary for web based applications.
    Adobe Reader Intergral application, used for reading pdf documents.
    Adobe Flash Intergral application, used for viewing flash imagery.
    Malwarebytes Malware removal software.
    Sophos Free reliable antivirus program.
    Sophos Virus Removal Free reliable virus removal software.