Computing & Technology Services Help Desk

CTS
2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Cell Phone: 1.888.355.8226
Fax: 412.396.1125

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 8am-6pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200
Located in Concourse Level of Rockwell Hall

Main Office Hours
Monday-Friday
8:30 a.m.-4:30 p.m.

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    Network (Wired and Wireless)


    For a full pdf of our network policy please click here

    Machines owned and operated by Duquesne University are pre-configured for wireless and do not require the following setup.


    wifi
    DuqNet Wifi

    Duquesne University has adopted a standard security policy that requires all devices to use WPA2 Enterprise encryption, in order to gain access Duquesne University's Wifi, DuqNet. We enforce using WPA2 Enterprise encryption to maintain the security of our network so that your connection, data, and transactions are secure and protected.

    If your device is not WPA2 Enterprise compliant we recommend that you contact your manufacturer for the most recent updates available.

    Configuring systems for DuqNet Wireless

     

    Please note: Most devices connect just by entering your multipass username and password.


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    Wired Network 

    Students connecting in the LLC's                

    Ethernet ports to hardwire machine should be available in most of LLC rooms, other buildings have been designed for wireless only. Duquesne University uses 802.1x encryption that requires a manual configuration before you can connect.

    Please select your operating system below to view the 802.1x configuration.

    Windows 7/8

    Windows Xp

    Mac OSX

     Please Note: Once configured you connection will remain until your multipass is updated. Once updated you will need to update the password in the machine as well. For information on updating the password click the link below.

    Windows 7/8

    Windows XP

    Mac OSX