Due to system maintenance, the Banner system (including Banner Admin. Pages and Self-Service Banner accessed through DORI) will be unavailable from 12 p.m. Saturday, December 2, until 3 p.m. Sunday, December 3.

What does this mean for me?

During this time, students will not be able to:
  • View academic transcripts, class schedules or grades in Self-Service Banner
  • Access student accounts to view and print bills, and see account details
  • Place an order for transcripts or print enrollment verifications
  • View final grades or class schedules in the Duquesne U Mobile App
  • Set up DU Alert Info for Emergency Communications and Password Recovery Notification
  • Complete Pittsburgh Regional Transit UPass Enrollment and Payment Agreement Forms
Employees will not be able to:
  • Use Banner Admin Pages for managing student, finance, financial aid, alumni/advancement and human resources/payroll information
  • Use Self-Service Banner to access pay information, budget queries, leave balances and tax forms
  • Use Banner Workflow for personnel requisitions, adjunct assignments, employee separations and grade changes
  • Set up DU Alert Info for Emergency Communications and Password Recovery Notification
  • Complete Pittsburgh Regional Transit UPass Enrollment and Payment Agreement Forms
  • Use Cognos for reporting (beginning December 2 at 8 a.m.).

Canvas, email, MyLEAD, Starfish and most Duquesne online services and DORI channels will still be operational during the Banner outage.


Need more information or need help?


For more information or if you need help, please contact the IT Service Desk at 412.396.4357 (HELP), help@duq.edu or duq.edu/chat reference change management ticket #22906.