CTS Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Fax: 412.396.1125
Toll Free: 1.888.355.8226

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200

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    Microsoft OneDrive for Business

    Storage of University Documents

    OneDrive for Business is a cloud-based service that allows you to backup files and have access to them from mobile and other devices. OneDrive for Business promotes collaboration by allowing sharing of files to other individuals within the domain (i.e. those with @duq.edu email addresses). One Drive for Business, as with email, is NOT the place to store social security numbers, student grades, or credit card numbers.

    PLEASE NOTE: Your license for these products is tied to your Duquense account and will go away with your Duquesne account. Accounts automatically expire 12 months after graduation. Please be sure to have everything backed up.


    Getting Started

    The OneDrive for Business application is available as part of the Office 365 suite of program which includes: Word, PowerPoint, Excel, and others. The installation for these applications is available within your Outlook email account. Simply click the gear icon in the top right corner and select Office 365 settings. Installs are located under "Software" on the left hand pane.

    Sharing and Uploading

    OneDrive is designed for sharing. Please see our documentation below for some introductory instructions on sharing and uploading your files.

    Please Note: Users outside Duquesne without Microsoft accounts will need to create one in order to share documents 


    Please review this document for assitance with uploading files.


    For sharing documents and checking permission levels, please check out our pdf here


    For help finding and moving files, please click here.



    Versioning allows users to retain multiple copies of a document, allowing users to go back to earlier versions.

    Please review our versioning documentation here.

    Restoring Versions

    For information on restoring previous version, please click here.


     Creating Documents

    OneDrive for Business allows users to create office documents directly inside the OneDrive application. No installation nessesary.

    For information on creating documents, please check out our PDF


     Editing Documents

    You can edit documents directly from within OneDrive for Business using the office application. You can also save documents directly to your machine, edit, then re-upload to the OneDrive for Business site.

    Please check out our documentation for more information.


     Checking In/Out Files

    When collaborating with others, it is important that users are not overwriting each other's work. By checking in and checking out files within OneDrive for Business, you can be sure that changes made to the file are correct.

    Click here for more information on checking out files.


    Repairing OneDrive for Business

    You may have need to run a repair on your OneDrive account. This repair can correct issues with sync errors and files being unavailable. Please check out our documentation here.


     Further Information

    For further information and frequently asked questions direct from Microsoft, please visit their page here: http://windows.microsoft.com/en-us/onedrive/onedrive-help#onedrive=other