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Computer Lab Software Information

CTS develops and tests the core software image that is installed on every public and departmentally operated computer facility. 

The core lab software suite includes: Microsoft Office 2016, Adobe Acrobat Reader, Endnote, Internet Explorer, Mozilla Firefox, Google Chrome, My IT Lab, and SPSS.

Each instructor is responsible for testing the reliability and compatibility of their own software on the systems in a computer lab facility. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please call the CTS Help Desk at 412-396-4357 or 1-888-355-8226.

CTS will complete software installations based on a first received, first completed basis.  The table below outlines what to expect with reference to the time differential between requests, testing, and installation.

Request Date
Test Date
Installation Date
Before June 1
Before July 6
Before August 20
June 2 - June 22
Before July 27
Before August 27
June 23 - July 27
Before Aug 20
Before October 5
Jul 28 - Aug 10
Before Sept 24
Before Oct 26
Aug 11 - Sept 14
Before Oct 19
Before Nov 30
Before Nov 16
Before Dec 14
First day of spring semester
After Nov 16
As scheduled
As scheduled