CTS Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Fax: 412.396.1125
Toll Free: 1.888.355.8226

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200





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    DuqNet

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    Wireless Coverage Map

    Wirless Map

    For a full pdf of our network policy please click here

    Duquesne University has adopted a standard security policy that requires all devices to use WPA2 Enterprise encryption, in order to gain access Duquesne University's Wifi, DuqNet. We enforce using WPA2 Enterprise encryption to maintain the security of our network so that your connection, data, and transactions are secure and protected.

    If your device is not WPA2 Enterprise compliant we recommend that you contact your manufacturer for the most recent updates available.


    Configuring Devices for DuqNet Wireless

    Win 7 Win8 OSX
    Chrome Android Win10

    Please note: Most devices connect by choosing DuqNet and entering your MultiPass username and password.


    Network FAQ's

    What does my tuition pay for in respect to the internet connection in my room?

    All LLC's have been updated to the latest wireless technology; however, some newer peer-to-peer applications, gaming servers, wireless routers, and other recreational traffic impact network services for administrative, academic, educational, and research use.

    DuqNet does require WPA@ enterprise level encryption for traffic on the network. If your device is not WPA2 Enterprise compliant, we recommend that you contact your manufacturer for the most recent updates available.

    Are you blocking any web sites or applications?

    The university does not block any internet sites or applications that use the internet.

    Academic usage has top priority on the network.

    Can I use my gaming system on the network?

    The university does not block these devices from connecting to the network, but we do require devices to be WPA2 Enterprise compliant to maintain the security of our network so that your connection, data, and transactions are secure and protected.

    If your device is not WPA2 Enterprise compliant we recommend that you contact your manufacturer for the most recent updates available.

    We are constantly working on improving the network in the Living Learning Center's to provide for a better student experience.

    If I am running a router, FTP server or web server, will it still work?

    At this time, the policies for student use of the campus network does not permit the operation of a server or router of any kind on the campus network. Servers and routers of this kind will not operate in residential network.