CTS Help Desk

2nd Floor Student Union
Email: help@duq.edu
Phone: 412.396.4357
Fax: 412.396.1125
Toll Free: 1.888.355.8226

CTS Service Center
Located on Second Floor of Union
Monday-Friday: 7am-5pm
Saturday: 9am-4pm
Sunday: 12pm-4pm

CTS Main Office
Phone: 412.396.6200

    Welcome to Duquesne University!

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    Student Technology

    New Students

    Click below for our new student checklist.

    Start it

    Before you begin

    check mark Setup your MultiPass account: www.duq.edu/multipass

    check mark Check DORI for news and information: www.duq.edu/dori

    • Within DORI please check Self-Service Banner for course schedules, text books, and tuition.

    Check Blackboard for courses, advisor sites, and Community-Student site: www.duq.edu/blackboard

    Check your email: www.outlook.com/duq.edu

    office 365

     Email at Duquesne University is through Microsoft and offers a variety of useful applications.

    For more information regarding the use, function, or installation of these Microsoft Office 365 products, please check out our full Office 365 site here.

    (If are looking to download Office 2013 for your personal machine, please visit our downloads page here)


    Your MultiPass is your key at Duquesne University. This account serves as the username and password for all of our systems: Email, Blackboard, DORI, and DuqNet WiFi. Users are required to change their password every four months. If your password will expire in less than two weeks, you will receive a reminder message when you login to DORI.

    To initialize or reset your MultiPass, please visit this site: www.duq.edu/multipass


    Student Accounts and Access

    During the period that students maintain an active status, they will have access to all online services through their MultiPass account.

    Online services include; DORI, Blackboard, Office365 (email, calendaring and online storage), as well as CampusLink.

    Access to these online services will end 13 months after the student is no longer active. Students are encouraged to maintain backups of all online data.

    DuqNet Wifi

    Duquesne University has adopted a standard security policy that requires all devices to use WPA2 Enterprise encryption in order to gain access Duquesne University's WiFi, DuqNet. We enforce using WPA2 Enterprise encryption to maintain the security of our network so that your connection, data, and transactions are secure and protected.

    If your device is not WPA2 Enterprise compliant we recommend that you contact your manufacturer for the most recent updates available.

    • For step by step instructions for connecting your device click here
    • For troubleshooting please click here
    • For more FAQs click here

    Computer Store

    Owned and operated by Duquesne University, the DU Computer Store is a vital non-profit resource available to all Duquesne students, faculty, staff, and alumni. They offer a large selection of hardware and software for sale, and can also repair personally-owned devices.

    To view a complete list of services and products, as well as the Back to School catalog, please check out the Computer Store's site here.


    Software Downloads

    The Computer Store also has software available for download. These downloads are course-related and may not be useful to those not enrolled in these courses.

    How-to guides as well as download documentation can all be found here.

    JMP Powerful statistical analysis linked with interactive graphics, in memory and on the desktop.
    SAS Software suite developed by SAS Institute for advanced analytics, business intelligence, data management, and predictive analytics.
    SPSS Software package used for statistical analysis
    EndNote Reference management software package, used to manage bibliographies and references when writing essays and articles.

     Microsoft Office downloads can be found on our downloads page here. (This also includes the OneDrive application)