Your MultiPass is your key here at Duquesne University. Your MultiPass username and password gives you access to DORI, Blackboard, Email, and WiFi. You are required to change your password every four months. You will be reminded that your password is about to expire by email and if you login to DORI at any point during the two weeks prior to when your password would expire.
Your MultiPass, Email, DORI, and Blackboard accounts will be automatically created when you have been entered into our administrative system, Banner. As a student, this will occur when you submit your deposit to the university; as a faculty, administrator, or staff member, your account will activate when you are made active in Banner by Human Resources.
|Faculty & Staff||Access will be removed within 24 hours after your last day|
|Students||Account will be auto-deleted shortly after graduation|
Please Note: Removal of MultiPass will result in the loss of all accounts associated with MultiPass (i.e. Email, Blackboard, and DORI) as well as programs associated with your Email account such as Office 365 subscription.
Do I have a MultiPass account?
All Duquesne students, faculty, and staff have a MultiPass. Incoming students receive their MultiPass accounts when they send in a deposit. All users need to initialize their accounts and create a MultiPass password.
Whom do I contact with questions?
The CTS Help Desk can be reached by phone at 412.396.HELP (4357) or toll free at 1.888.355.8266. You can also reach the CTS Help Desk by email at email@example.com. Or, feel free to stop into our walk-in location located on the 2nd floor of the Duquesne Union. No appointments necessary.
How do I locate my username?
Go to www.duq.edu/multipass, click on the 'Setup MultiPass' button, and follow the prompts on the screen to obtain your MultiPass username.
Why won't my MultiPass accept my personal information (birthday, ZIP code)?
ZIP code is the permanent home address that is on record with the university. If you are an international student, you may need to confirm your ZIP code with the Office of International Programs. They can be reached at 412.396.6113.
If you are trying to initialize your MultiPass account and your birthday or ZIP code is not being accepted, you should contact the CTS Help Desk at firstname.lastname@example.org or 412.396.HELP (4357) or 1.888.355.8226 to verify that the information on file is different than what you believe it should be.
Once the Help Desk verifies this information, you may be instructed to contact your academic advisor or the Registrar's Office to have the information updated if it is incorrect.
Once the Help Desk verifies this information, you may be instructed to contact Human Resources to have the information updated if it is incorrect.
I forgot my password. What do I do?
Go to www.duq.edu/multipass enter your username then select "Forgot Password," and follow all of the directions carefully.
Why won't Multipass allow me to change my password?
- Make sure your account is not locked. You can unlock your account by navigating to: www.duq.edu/multipass entering your username and selecting forgot password.
- Make sure to choose a NEW password. MultiPass will not let you use a password that you have used in the past.
- Make sure you password is in appliance with our password policiy, listed here.
If you are experiencing further problems, please contact the CTS Help Desk at email@example.com or 412.396.HELP (4357) or 1.888.355.8226 for further assistance.
Can I use my MultiPass to log in to my computer?
Yes, if the computer is a Duquesne-owned machine, with a Windows operating system, then it may require Multipass credentials to sign on.
Why do I need a strong password?
Your passwords are the keys you use to access personal information that you've stored on your computer and in your online accounts.
If cyber-criminals or other malicious users steal this information, they can use your name to open new credit card accounts, apply for a mortgage, or pose as you in online transactions. In many cases, you would not notice these attacks until it was too late.
The stronger you make your password, the more difficult it will be for a hacker or other cyber-criminal to steal your identity.
Please review our campus password policy for more details.
Quikpay is a thrid party site where students and parents can make payments on tuition, view your bill, or delegate access to other users. Students can log in through Dori, just select Self Service Banner > Student Information > Student Account > Access Quikpay
More information can be found on the Student Accounts site here: http://www.duq.edu/admissions-and-aid/student-accounts/-billing
If you would like to request access to Banner or Cognos, please access the account request forms by clicking here.
PLEASE NOTE: Please scan the completed form and email it to firstname.lastname@example.org