Helpful Links

    Log-in to Blackboard

    Submit a Help Ticket Request

    Go to Bb Services

    Contact Educational Technology

    Location: 3rd Floor Libermann Hall


    Monday through Thursday 8:00 AM -5:00 PM

    Friday 8:00 AM- 4:30 PM

    Phone: (412) 396-5625


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    Supporting the 7 Principles with Blackboard Learn!

    Looking for research-based strategies to implement in your online course? View the Blackboard Innovative Teaching Series webinar recording, Supporting the Seven Principles with Blackboard Learn (approximately 50 min). It focuses on the 7 Principles of Good Practice in Undergraduate Education and how they can be implemented in online courses using Blackboard. Even though the 7 Principles note Undergraduate Education, these principles can be applied when implementing online learning at any level.

    Wimba is Going Away!

    Duquesne University is pleased to announce that Blackboard Collaborate Web Conferencing is now available for faculty use in all Blackboard courses!

    To learn more about Collaborate Web Conferencing, please login to Blackboard and then click on the Blackboard Help Tab > Bb Collaborate subtab.

    Wimba Live Classroom will be decommissioned on August 1, 2013. If you have Wimba archives that you would like to retain for use in future courses login to Blackboard and click on the Blackboard Help Tab > Wimba Archives subtab, for details on what you will need to do.

    Important information about Bb Assignments

    It is imperative that students do not submit documents to a Blackboard Assignment that contain any special characters in the file name, including apostrophes. The file will not load and the attempt cannot be properly graded.

    If this occurs, the only way the attempt can be graded is by:

    Clearing the student's attempt then having them rename then resubmit the file (recommended) or
    typing the score in the student's attempt cell in the Full Grade Center (this is a grade override)
    The document can still be downloaded by using the download icon in the Inline Assignment Grading Panel.

    Important: Copy-Paste into Blackboard

    We have seen recently that the view and functionality of the Blackboard site will be altered if the Paste from Word Mashup is not used when copying and pasting from any outside source into the text editor by either students or instructors. The area of the course where the pasted content is placed becomes corrupt from the excess HTML code in the text editor.

    Instead of using the Paste from Word Mashup to add content from an outside source without the excess HTML code, you may also use Notepad (if on Windows OS).

    View our Blackboard Help> Bb Basics tab within Blackboard for more detailed information on how to avoid excess HTML code.

    New Self-Guided Tutorials Available

    Three new self-guided tutorials are now available for Spring 2013:

    • Getting Started with Blackboard 9
    • Blackboard Grade Center
    • Blackboard Groups

    If you would like to enroll in any of these new self-guided tutorials, send an email to with the name of the tutorial in the subject line.

    Blackboard's Mobile Learn Application is Available!

    Blackboard offers a subscription service ($1.99 for 1 year or $5.99 for unlimited) to enable students, faculty, and university employees to interact with their Blackboard courses and community sites through any iOS (IPhone, IPad, ITouch) and Android devices on ANY carrier or network. Please see the Bb Mobile Tab within Blackboard for more instructions.