Contact Educational Technology

    Location: 3rd Floor Libermann Hall


    Monday through Thursday 8:00 AM-5:00 PM

    Friday 8:00 AM-4:30 PM

    Phone: (412) 396-5625


    Helpful Links

    Log-in to Blackboard

    Submit a Help Ticket Request

    Go to Bb Services

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    Educational Technology Training

    TrainerThe Educational Technology staff offers a variety of professional development opportunities to Duquesne's full and part-time faculty, graduate students, and staff. 

    We support the following technologies: Blackboard, Collaborate, Starfish Connect's appointment scheduler, Camtasia, Snagit, and SMART Board and SMART Notebook. 

    Much professional development is offered in three modalities: campus workshops, webinars, and self-guided tutorials.


    To register and view our available trainings visit the Workshop/ Webinar Calendar.


    Training Guide


    For more information about each type of training modality, view the table below.

      Campus Workshops

      Campus Workshops

      • Participants attend workshops in our Training Room in 312 Libermann Hall.  Our room seats 14 people and training sessions are conducted by Ed Tech instructional designers.


      To view our Campus workshop dates and learn how to sign up, please visit our Workshop/ Webinar Calendar.



        • Participants are instructed by Ed Tech instructional designers through Collaborate while in their office, at home, or elsewhere through webcam, headset, and computer.
        • Participants will access the webinar through Blackboard or via a provided guest link.  Users will need a headset and microphone attached to their computer to participate.


        To view our Campus workshop dates and learn how to sign up, please visit our Workshop / Webinar Calendar

          Self-Guided Tutorials

          Self-Guided Tutorials

          • These online, self-paced tutorials enable participants to learn about new tools through hands-on activities and multimedia enhanced learning modules at their convenience.  Ed Tech instructional designers interact with and monitor the progress of participants.
          • Currently we offer the following Self-Guided Tutorials:
            • Instructor Getting Started with Blackboard 9
            • Grade Center  
            • Grader
            • Collaborate Web Conferencing
            • Groups
            • SafeAssign Instructor Tutorial
            • SafeAssign Student Tutorial
          • Each of these tutorials include learning outcomes, content, and activities monitored by the Educational Technology staff.


          To sign up for a Self-Guided tutorial, send an e-mail to including the following information:

          • E-mail Subject: Title of the self-guided workshop wanted
          • E-mail Body:
            • First and Last Name, Username and Role at Duquesne University
            • The type of self-guided workshop wanted