Chris Carmody, MBA, Adjunct Instructor of Information Systems Management
Mr. Carmody serves as Vice President for Information Technology for one of the nation's largest integrated healthcare providers, where his responsibilities span the 1,800 employed IT professionals. In this role, he ensures successful and secure exchange of patient electronic health records, Computing Infrastructure, Strategic planning, Sarbanes-Oxley compliance, Capability Maturity Model Integration (CMMI) based process improvement, Communications, and Organizational Training. Chris, a CISA, previously served as IT Audit Manager within the organization. He sits on the Board of Visitors at Robert Morris University's School of Communications and Information Systems. In addition, he serves as an affiliate at Carnegie Mellon University's Software Engineering Institute.
Jean Dixon, Director of Information Security, Dick’s Sporting Goods
Jean is the Director of Information Security for Dick’s Sporting Goods and is responsible for compliance, policies and standards, security framework, eDiscovery, business continuity and disaster recovery. Prior to joining Dick’s Sporting Goods, Ms. Dixon was one of three owners of the information security company, SecureState. Ms. Dixon has held Senior Management positions including the role of senior member of the Enterprise and Health Solutions consulting practice for SAIC delivering security solutions to clients and Senior Manager in the eSecurity Solutions practice of Ernst & Young LLP. Ms. Dixon is also a Certified Information Security Manager (CISM) and a Certified Enterprise Security Manager (CESM).
Kathleen S. Hartzel Associate, Ph.D., Professor of Information Systems Management
Dr. Hartzel is a professor in the Palumbo Donahue School of Business at Duquesne University. She earned her Ph.D. from the Katz Graduate School of Business, University of Pittsburgh. She holds the CPIM (Certified in Production and Inventory Management) and CSCP (Certified Supply Chain Professions) certifications from APCIS and the CAPM (Certified Associate in Project Management) from the Project Management Institute. Dr. Hartzel’s research interests include project management, the management of attitudes and behaviors during system development and use, and the impacts of technology on inter-organizational cooperation, competition, and ethical practices. Her research has appeared in journals such as MIS Quarterly, Journal of Management Information Systems, Communications of the ACM, Journal of Computer Information Systems, and Business and Society Review.
Patricia G. Phillips, D.Sc., Adjunct Instructor of Information Systems Management
Pat has over 25 years of IT systems development and management experience. She has extensive knowledge of banking software applications including a variety of cash management applications. She has experience on platforms such as mainframe, midrange and distributed environments. She has been involved in all phases of system development including planning, design, construction, testing, implementation and support. She holds a Project Management Professional credential from the Project Management Institute. She attained a certification as a Certified Treasury Professional from the Association of Financial Professionals. Pat holds a Doctor of Science in information systems and communications.
Charles F. Rodger, MBA, Adjunct Instructor
Chuck is a consultant and most recently was the UPMC Preparedness Portal Content Manager. Previously, he was employed by PNC as a Vice President and Technology Risk Director where he managed the business continuity and crisis response program through such notable events as Y2K, 9/11/01, as well as multiple hurricanes and natural disasters. Chuck’s research interests include corporate crisis management, crisis and emergency risk communications and critical incident stress management. He is currently the chairman of the PA Region 13 Risk Communications Committee and holds many technical certifications including Certified Business Continuity Professional and Certified Information Systems Security Professional.
Riley Seals, MSL, Adjunct Instructor Information Technology
Riley is a senior sales management professional for a tier-one global IP telecommunications provider. In this role he specializes in developing effective wireless and wire-line strategies using converged wireless wireline IP solutions. This involves renegotiating contracts, and increasing client commitment terms and financial obligations through the development of strategic plans, operational models and marketing programs. Riley’s focus is on increasing productivity of mobile and traditional workers while reducing overall organizational costs by extending corporate networks and applications to wireless devices. He has also been responsible for corporate training of wireless technology solutions. Mr. Seals holds a Master of Science in Leadership and Information Technology from Duquesne University.
Richard B. Taylor II, MSL, Adjunct Instructor
Rick is the President of the Lehigh-Delaware Valley Local Interest Group for itSMF. He is also a contributor of the standard for the Help Desk Institute Support Center Certification. Rick has also served as a board member of the TIMIX (Texas Instruments Minicomputer Information Exchange). Currently, Rick is a Process Analyst for the Incident, Knowledge, and Problem Management best practices at Highmark. Rick is a certified practitioner in the Information Technology Infrastructure Library (ITIL) best practices for Information Systems. His other certifications include Microsoft Certified Systems Engineer (MCSE), CompTIA A+, and Help Desk Manager. He holds his Master of Science Degree in Leadership and Business Ethics from Duquesne University.