Email Overview

Your Duquesne e-mail account is your primary means of communication between you and other Duquesne community members such as advisors, instructors, classmates, students, co-workers, and associates.  DU Email is the official vehicle for the University to communicate with you regarding important issues including billing of student accounts and campus emergencies, news, and events.

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Account Creation
Your email account will be automatically created when you have been entered into our administrative system, Banner.  As a student this will be when you are deposited, as a faculty, administrator, or staff member it will be when you are made active in Banner by Human Resources.

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Use MultiPass username & password
You will use your MultiPass username and password to access your DU email. If you are unsure of your username, please visit this link:  http://www.duq.edu/multipass/findname

If your MultiPass username is not available please consult your advisor (students) or hiring department to verify you have been entered into the University's administrative system.

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You can access your mail one of several ways:

• Outlook Live Student Email
  • Recommended for Students.
• WebMail
  • Old Student email - will no longer be accessible to students as of Dec. 1, 2009
  • Recommended for non-student customers that only want to access their mail from any computer via the internet.
• POP mail (Outlook, Eudora, Mac Mail)
  • Recommended for customers that access their mail from one location/computer. POP is very useful for people who compose email messages 'offline' and then connect to the server to send and receive messages from their computer.
• IMAP mail (Outlook, Eudora, Mac Mail)
  • Recommended for customers that need to access mail and folders from multiple computers owned by them with appropriate settings and software installed.
• Using WebMail to Supplement POP or IMAP
  • Recommended for customers that normally use POP on campus and that want to check new messages while off campus.
  • Recommended for IMAP customers that are not at their main computer where IMAP is configured.
• Or by setting up a forward to another account (such as Hotmail or Gmail) in WebMail
• Or by setting up a forward to another account (such as Hotmail or Gmail) in Outlook Live

The links above have further information on how to set up whichever option works best for you.

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Storage Limits

All email accounts have a limited amount of storage, so it is extremely important to properly manage your account. If you have reached your limit, please choose the topic to the right titled Account Over Quota.

For good methods on preventing you from reaching your limit, please see the document on Best Practices.
For rules and regulations by which you must abide to use DU email, see Email Policies.

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Account Removal

Student email accounts will be deleted 1 year after the student has left the University (graduation or otherwise).

Employee accounts will be disabled upon leaving the University and deleted 30 days after.

Retirees (of 10 years or more) can retain email accounts indefinitely, please contact HR for more information.