Duquesne Domain is MultiPass enabled - postponed

Please note, this change HAS NOT OCCURRED and has been postponed to a future yet to be determined date, please check back here for updates

In an effort to reduce the number of passwords you use, effective on a future date to be determined,  the new Duquesne domain will be MultiPass enabled after your next MultiPass password reset! 

What do I need to do?

The next time you change your MultiPass password, you can begin logging into your computer using your MultiPass username and password. 

(note: if you are logged into your DU owned computer when you reset your MultiPass password, you should logout and back onto the computer with your new MultiPass password or you will loose some functionality including network printing and server access)

What if I can’t logon to my computer?

If you forget your MultiPass username or password and are unable to log on to your computer, we have created a new self-help password helper tool to allow you to log onto your computer and gain access the MultiPass website.  There you can reset or unlock your account. See instructions below or download them in PDF format.

Instructions for using this domain password helper

If you are on-campus and attempting to login to a Duquesne owned computer and have forgotten your password or are locked out you will now be able to reset your login to the computer via a generic account without calling the Help Desk!

1. Turn on the on-campus computer, click Ctrl+Alt+Del

2. Read and click OK to the End User License Agreement

3. Login to your computer with the username: “multipassreset” and the password “@Duquesne” (leave off the quotes). Click OK

4. You will be taken to the MultiPass Reset Password webpage where you can reset your password.

5. Once your password reset is complete, logoff of the computer. (Click Start, then Logoff)

6. Login with your account and new password that you just reset.