<%@ page import="org.jasig.portal.security.provider.*" %> <%@ page import="org.jasig.portal.security.*" %> <%@ page import="java.util.*" %> <%@ page import="com.pipeline.bom.Person_3" %> <%@ page import="com.pipeline.bom.PersonManager_3" %> <%@ page import="com.pipeline.bom.BomManagerFactory" %> <%@ page import="com.pipeline.web.WebUtil" %> <%@ page import="java.net.*" %> <% //Check to see if this is the Google search appliance String googleApplianceAgent="gsa-crawler"; String userAgent = request.getHeader("User-Agent"); //index will be greater than 0 if the GSA is detected int index=userAgent.indexOf(googleApplianceAgent); //pass-through authentication ------------------------------------------------------ if (index < 0){ //if this is not the Google search appliance String username = ""; try{ SimplePersonManager doriPerson = new SimplePersonManager(); IPerson i = doriPerson.getPerson(request); String uid = (String)i.getAttribute("urn:sungardhe:dir:loginId"); //out.println(uid); username = uid; }catch (java.lang.NullPointerException e){ //user not logged in - redirect to login String theRedirectURL = "/cp/home/displaylogin?goto=" + URLEncoder.encode(request.getRequestURL().toString().replace("http://", "https://")); %> <% }catch (Exception e){ out.println("Error: " + e); } } //END pass-through authentication ------------------------------------------------------ %>
<% //put content in school frame if this is not the Google search appliance if (index < 0){ %> <% } %>

Telecommunications

Conference Calls

Conference calls with up to three callers can be placed using a traditional speaker phone.

For larger conference calls, Telecommunications has an arrangement with The Conference Group.  The Conference Group offers phone conferencing services and web conference calls.

  • To open an account with The Conference Group, please contact Telecommunications with the subscriber's name, department and budget number. 
  • Telecommunications will provide the account number, toll-free access numbers, and participant and leader codes until your conference call card arrives.
  • Polycom conference phones are available for rental ($25.00 per day) through the Telecommunications department.  Please contact Telecommunications to make arrangements to rent a conference phone.

Using the Service

Using the service is easy!  Follow these simple steps:

  1. Dial the Access Number

    US Toll Free Access Number: 877-366-0711

    Canadian Toll Free Access Number: 866-627-1651

    International Access Number: +1-302-709-8446

  2. If music/security feature is ON, the leader is required to enter his or her leader code.  Turning off the music feature automatically allows the conference to begin.
  3. Participants enter the Participant passcode followed by the # sign.

 IMPORTANT: If your card is lost or stolen, please notify Telecommunications immediately.

 

Explanation of Leader Star Commands

 

*0 - Request an operator

*1 - Dial out to a participant (L)

                        *2 – Return with a new participant

            *3 – Return without a new participant

*2 - Conference record on/off (L)

 (Conferences are available for playback for 30 days)             

   ______# - Enter file no.

            (File no. can be 1 to 8 digits, leader selected)

            Note: Recordings are only available for duration of conference.

                        1 - Begin recording

                                    2 - To re-enter file number

                        * - Cancel

*3 - Conference playback on/off          

            _______ # - Enter file no.

                        1   - To begin playback

                        2   - To re-enter file number

                        0# - To start playback

                        *   - To cancel

*4 - Increase / decrease volume (L)

*5 - Conference lecture mode on/off (L)

*6 - Mute line on/off - not available for leader line(s)

*7 - Lock conference on/off (L)

*8 - Participant count or roll call

*9 - Stops Roster playback

*92- Automatic blast dial (L)

*94- Replay a conference recording file number (L)

*98- Turn leader hang-up off during the conference (L)

## - End the conference (L)

(L) – Leader only commands

 

ReadyShow® Web Conference

 

Web conferencing is available at an additional charge. 

Instructions for Leader

  1. Visit www.ReadyShow.com
  2. Enter Participant Passcode, Leader Passcode, and your name
  3. Click “Start”
  4. To begin a conference click the “Start” button in the upper left hand corner of the toolbar.
  5. Click “Publish” button to upload a presentation (PowerPoint, Excel, or Word Document)

                                               OR     

Share a desktop application by pressing the “Sharing” button then clicking on the “Share” button.

 

Instructions for Participants

  1. Visit www.ReadyShow.com
  2. Enter Participant Passcode, and name.  Company name and email are optional.
  3. Click “Start”


Glossary of Features

Number of Lines - The number of people that can be on a call at one time.  *Autoextend allows up to 99 people.

Music/Security - When turned on, participants dialing in will hear music playing and will not be able to communicate until the leader dials in.  When turned off, participants will be able to communicate without a leader being in the call.

Name Record - After participants enter their passcode they are prompted to say their name followed by the #.  The recorded name is then played into the conference and stored for playback during the conference.

Entrance/Exit Tones - Participants in the conference will hear a single ding when someone enters the conference and a double ding when someone leaves.

Leader Hangup - When the leader hangs up the phone, everyone gets disconnected.

Leader Billing Code - A leader generated number that appears on the invoice for client tracking purposes.

Attendance Report - After a call has been completed, an email report will be sent to the address on file with information about the call.