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DU Alert Information

How does the system work?

In an emergency, the DU Alert system sends alerts to your mobile phone, and other designated contact methods, so you can receive these important messages. Notices about class cancellations and office closings due to weather will be sent via DU Alert and other methods.

When you are sent an alert, you must confirm that you received it. If you do not respond, the system will send a message to the next land-line phone number or an office phone, followed by an alert to your Duquesne e-mail address.

If you do not respond, the alerts will continue for about five cycles. Once you respond, it will stop.

How do I subscribe?

Current students and employees can subscribe when they sign up for or change their MultiPass.

Please provide the number for your mobile device and an additional “land line” phone number. (Only one mobile phone number is accepted by the system.)

Add or change numbers even when you are not changing your MultiPass.

There is no charge. However, you are responsible for any charges from your phone company associated with receiving an alert voice or text message.

What if my phone number changes?

You can update your contact information when you change your MultiPass. You are responsible for making sure your contact information remains accurate. Duquesne will not update it from other University sources.

Will you share my cell phone number?

No. The contact data you provide will go only to the third party vendor that operates DU Alert. It will not be used to update any other Duquesne systems and will not be sold or disclosed to anyone else.

When required by law (e.g. in compliance with a subpoena or court order), your contact information may be disclosed.

When is my subscription deactivated?

  • When you leave the University.
  • If your University affiliation changes; you will not be notified.
  • If it has been determined (after due process) that you have intentionally abused or harmed the system.

What if I don’t subscribe?

If you do not subscribe, you can continue to use other notification methods to learn about emergencies.