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Support Services

Below is a listing of Duquesne University support services, here to help with your transition to college life. Respresentatives from these services are at FAST to answer any questions you may have.

Athletic Department

The Department of Athletics sponsors 17 NCAA Division 1 sports. Individuals involved in intercollegiate athletics are in a very unique position. In order to experience success at Duquesne, the student-athlete is asked to excel in both the classroom and in athletics. The program of Academic Support Services for Student-Athletes has been designed to assist in balancing the demands of their dual roles. Through academic advising and essential support services, the student-athlete's personal growth, motivation, and the development of educational and career goals are encouraged. The Department of Athletics is located in the A.J. Palumbo Center and Mendel Hall, 412.396.6565.


Alumni Relations

The Office of Alumni Relations creates opportunities for alumni and students to foster lifelong engagement, affinity and pride within the Duquesne community to further the mission of the University. There are many opportunities throughout your time at Duquesne to meet and connect with alumni who have come before you. These include the Student Alumni Association, Homecoming, Alumni Mentorship Program, Dinner with 12 Dukes, Class Councils, Senior Gift Committee, Senior Week, and more.

Alumni Relations is located on the 1st Floor Mezzanine of Libermann Hall. You can also learn more by following us @DuqAlumni on Instagram, Twitter, and Facebook. Remember, you an "alum from day one!"


Career Services Center

The Career Services Center provides career counseling and job search assistance to all Duquesne students and alumni. We encourage freshmen to visit Career Services so that they can meet with a career counselor to explore career interests and develop job search professional skills. This preparation would prepare students for (include) part-time employment, volunteer work and eventually internships and full-time employment. We also offer programs focusing on career and major exploration, resume writing, internship search, (job search strategies) and interviewing techniques. The Career Services Center and Resource Library is located in Rockwell Hall, Commons Level, Ste. 100. Contact: 412.396.6644 or careerservices@duq.edu.


Center for Student Involvement

Getting involved on campus is one of the best ways to make the most of your college experience. The Center for Student Involvement (CSI) helps students to do this by connecting them to intentionally designed co-curricular experiences, programs, and services.

Connecting to CSI is one of the quickest ways to get involved on campus because it is the home of Commuter Affairs, Co-Curricular Community Engagement (through the Duquesne University Volunteers-DUV), Greek Life, Student Organization Services, Programs and Leadership.

We hope that you will find yourself inspired by the opportunities offered by CSI and will get engaged with our campus and Pittsburgh communities during your time at Duquesne.


Comprehensive Student Advisement

All students are assigned to a student advisor who will work with them throughout their undergraduate career. The student advisor, located in the school in which the student is majoring, acts as the point of contact for the student in his/her interaction with all officials throughout the University. To help maximize their success and satisfaction with university life, students are encouraged to meet with their advisor regularly.


Counseling Services

The Duquesne University Counseling and Wellbeing Center meaningfully contributes to the healing of those students who find themselves suffering from emotional distress. We open our doors, as well as our hearts, and welcome those who are both hungry and thirsting for life-giving words...words that will console, soothe, inspire and create possibilities for well-being. Fundamentally, we are engaged in helping students live a revitalized existence, a life that is relatively free from the psychological and emotional entanglements that ultimately impair their ability to experience enduring happiness.

Services
Our counseling services are free, personal, confidential and available as needed. Our services include:

  • Personal Counseling
  • Group Counseling
  • Faculty and Staff Consultations
  • Outreach and Workshops
  • Biofeedback
  • Case Management
  • Wellbeing coaching
  • Triage/emergency services
  • Interfaith medication/prayer room
  • Psychiatric referral in collaboration with Health Services

For details on these services, visit www.duq.edu/counseling or call 412.396.6204.

Contact Us
During Business Hours: 412.396.6204
After Hours: 412.396.COPS (2677)
636 Fisher Hall
Monday-Friday
8:30 a.m. to 4:30 p.m.

Student Wellbeing for the Mind, Heart and Spirit
Duquesne University's philosophy of wellbeing encompasses one's spiritual, emotional, intellectual, occupational, physical, social and environmental health. The Counseling and Wellbeing Center works in harmony with Spiritan Campus Ministry, Health Service, Recreation, Pharmacy, DU Cares and Nursing to help develop the whole student.


Computing & Technology Services (CTS)

Computing & Technology Services (CTS) provides the University community with the computing tools and facilities, network and administrative computing infrastructure, and technical support and assistance necessary for administrators, faculty, staff and students to work efficiently and effectively and to engage in research, teaching and learning at Duquesne University.

CTS Help Desk
This is the first point of contact for questions regarding all of your computing needs: desktop/laptop support, email, web accounts, wired and wifi connectivity and more:

  • Union, 2nd Floor
  • 412.396.4357, 1.888.355.8226
  • help@duq.edu
  • www.duq.edu/cts
  • Submit online help requests / tickets via Help tab in DORI

Computer Store
Handles all technical purchasing, hardware and software, for your institutional and personal computing needs with special educational pricing:

Computer Labs and Classrooms
There are over 40 computer labs on campus and 18 of them are equipped for teaching. For general information about all labs on campus, visit www.duq.edu/cts/labs.


Dining Services

Duquesne University Dining Services, operated by Parkhurst Dining, prides ourselves on our commitment to providing fresh, prepared from scratch, and locally sourced foods. Each of our 11 dining locations has its own mix of menu selections that accommodates a wide range of preferences and diets. Dining locations include Starbucks, Chick-fil-A, Freshens, Cinco Cantina, The Incline, The Red Ring Bar & Grille, Coffee Tree Roasters, Campus Market, Campus Market Express, Rockwell Market and the all-you-care-to-care Hogan Dining Center.

Students can choose from five resident meal plan options. Duquesne Dining also offers on-campus residents and commuters the convenience of PLUS. PLUS is additional money that can be added to your DU ID that can be spent at all dining locations. Additionally, PLUS offers students a 5% discount on all purchases. Commuters also have the option to purchase PLUS plans, at three levels, that can be billed through Student Accounts.

Visit our website, www.duq.edu/dining, call 412.396.6612 or stop by our office in the Duquesne Union, suite 333 for more information.
Like us on Facebook (Facebook.com/DuquesneDining) and follow us on Twitter and Instagram (@DuquesneDining) for dining updates and deals!


Duquesne University Bookstore

The Duquesne University Bookstore is a service of Barnes & Noble College Booksellers, Inc. We are located on the ground floor of the Power Center, which is accessible on Forbes Avenue. We provide all required course materials for Duquesne classes, including a tremendous selection of new and used books, digital books, and best of all, we RENT textbooks at incredible savings, and with the convenience of easy returns right at the store, no mailing required! Additionally, we PRICE MATCH Amazon and BN.com, so you're always sure to be getting the best price available. We accept Barnes & Noble gift cards for all purchases, including in our café, which features Starbucks coffee. Stop by the bookstore today to get your books for fall, inquire about employment opportunities and pick up a new Duquesne hoodie, t-shirt or blanket! Welcome to Duquesne, and welcome to your store!


DU Card Center

Every registered student is entitled to receive a DU Card, this card is your “key” to campus. The DU Card is used for admittance into buildings on campus such as residence halls and the Power Center, also for library privileges, athletic events and dining areas. You also have the option to link your DU Card with your PNC Bank account. The DU Card Center is located on the 2nd Floor, Student Union. Contact 412.396.5267 or www.duq.edu/ducard.


Duquesne Cares

The Office of Alcohol and Other Drug Services -- Located in Assumption Hall, Duquesne CARES offers a variety of services to the entire university community, including prevention and educational programming, evaluations, counseling, referrals, support group meetings and resource materials, such as books, videos and pamphlets. All services are free of charge and all conversations are confidential. Anyone concerned about their own drinking or other drug use or that of another person, is encouraged to contact CARES. Office hours are Monday - Friday, 8:30 a.m. - 4:30 p.m.; evening programs are available. Contact 412.396.5834.


Educational Technology Center

Educational Technology collaborates with Duquesne's campus community, administration and faculty to evaluate and implement emerging technologies that will best enhance the student learning experience. The main focus of Educational Technology is to provide faculty support for Blackboard, as well as many other teaching and learning technologies. Blackboard is a web-based learning management system (LMS) designed to support fully online courses and supplement face-to-face courses. Blackboard provides many types of tools and features to enhance teaching and learning efforts for faculty and students. More information can be found at www.duq.edu/edtech.


Financial Aid

The Financial Aid Office is located on the ground floor of the Administration Building, 412.396.6607. Hours are Monday - Friday, 8:30 a.m. - 4:30 p.m. Students and/or parents can be seen on a walk-in or scheduled appointment basis. Every student is assigned a primary counselor as their contact in the office.


Freshman Development & Disability Services

The Office of Freshman Development and Disability Services assists freshmen and their families throughout their first year at the University. The Office also serves to coordinate, implement and direct programs for freshman students which integrate and enhance the academic, co-curricular and social dimensions at Duquesne University. This includes the Orientation Program which begins on Aug. 16, 2017, and Family Weekend (October 20-22). In addition, the Office provides services to all university students with documented disabilities. The office is located in Room 309, Duquesne Union, 412.396.6657.


Gumberg Library

Gumberg Library supports academic excellence and exemplary research at Duquesne through a variety of resources and services. Gumberg Library provides access to nearly 750,000 print volumes, 115,000+ eJournals, 130,000+ eBooks, and 200+ Databases. Open 111 hours a week and 24 hours a day during finals, Gumberg accommodates quiet, individual study as well as group study and collaborative work. Faculty librarians prepare students for college-level research as instructors of the UCOR 100 Research & Information Skills course and support students throughout their time at Duquesne via one-on-one research assistance in person, by phone, email, text, and 24/7 online chat. For more information, visit our Undergraduate Guide to Gumberg: http://guides.library.duq.edu/undergradstudents.


Health Services

Health Service is conviently located on the 2nd floor of the Duquesne Union. All registered full time resident and commuter students are eligible for our services. Our office is staffed with Family Medicine Physicians, Nurse Practitioners, a Physician Assistant, a Dietician, Registered Nurses, and an Allergy Nurse. During the academic year, hours are: Monday - Thursday 7:30 a.m. - 6 p.m., Friday 7:30 a.m. - 4:30 p.m. Appointments or walk-ins are welcome. Call 412.396.1650. PLEASE NOTE: Duquesne University has a firm Pre-Matriculation Immunization Policy. All incoming freshmen are required to provide documentation of specific childhood immunizations. All students living in campus housing must provide documentation of immunization for Meningitis. Students should print the immunization verification form from the Health Services website and follow instructions. Once the form is completed, enter the DORI Portal and access the Health Service Student Portal (under Resources & Information) to submit the Immunization Verification form and complete the Health History. Parents - please remember to provide your students with current insurance information, including prescription coverage. Student Health Insurance information must be provided online to Hulse/QM (1.800.273.1715). Health Services is implementing insurance billing effective 08/01/2017.


Human Resources & Student Employment

Duquesne University's Student Employment Program strives to serve students by providing career development opportunities that align with their interests and fields of study. While they work for Duquesne University, our student employees gain more than extra income - they gain valuable work experience that supplements an outstanding academic education! The Human Resources Office oversees the Work Study program on campus and also provides information to students on how to find and apply to non Work Study positions. The Human Resources Office is located in the Koren Building at 718 Fifth Avenue. 412.396.6053.

Human Resources & Student Health Insurance

Duquesne University has a policy regarding student health insurance. All full‐time and qualifying graduate students must have medical insurance coverage and provide the University with proof of coverage by August 31.

If a full‐time student does not provide proof of coverage, they will be automatically enrolled in the University’s sponsored plan with Highmark Blue Cross/Blue Shield PPO. The cost of the coverage will be charges to their student account in two parts: first payment due in July in the amount of $970.70 and the second payment due in December in the amount of $920.70. Cancelation of the coverage after September 31st will only be by a qualifying life event.

To waive or enroll in the plan offered by Duquesne University, please go to www.hulseqm.com/studentportal for complete instructions or call 1.800.273.1715. No paper waivers or information will be accepted. Having provided insurance information to other departments such as student health services or the athletic department will not meet this requirement.

Information on the plan benefits and the waiver/enrollment process can be found at www.hulseqm.com/studentportal or by calling the administrators at 1.800.273.1715.


Michael P. Weber Learning Skills Center

The Michael P. Weber Learning Skills Center, located on the ground floor of the Administration Building, provides free tutorials for nearly every Duquesne University class. In addition, workshops on time management, procrastination, note taking, test preparation, test taking and other essential learning skills are available free-of-charge. The Center also houses the Pennsylvania Acts program, the Program for Academic Coaching Thru Tutoring (PACT) and the Gussin Spiritan Division of Academic Programs.

The Center is open Monday - Friday, 8:30 a.m. - 6 p.m. For more information about Center programs and services, visit us on-line at www.duq.edu/learning-skills or contact us at 412.396.6661.

College Success Courses

CLPR 008 – Strategies for Academic Success
1 credit
This course helps students first to understand the academic rigors of college, and then to fashion their own individualized approach to achieving classroom success. Course content includes identifying your learning styles and your types of intelligence, goal setting, time management, critical and creative thinking, reading comprehension and recall, note taking from books and lectures, test preparation, increasing concentration, motivation and other essential study/learning skills. Seminar-Lecture.

CLPR 009 – Academic Strategies for International Students
0 to 1 credit
This course is designed to help international students excel at Duquesne University. Course content includes classroom etiquette, interacting with instructors and students, critical thinking, time management, note taking from books and lectures, library research, increasing concentration, motivation, test preparation, and other essential study/learning skills. Seminar-Lecture.

CLPR 011 – Seminar for New International Students
0 to 1 credit
This course was created specifically to help new international undergraduate and graduate students quickly adjust to the social, cultural and academic dimensions of Duquesne University life. Seminar.

CLPR 015 – Introduction to University Success
1 credit
This course helps first semester students quickly adjust to campus life and become successful University students. Toward this end, all course work focuses on familiarizing students with Duquesne University - its culture, campus, students, faculty, staff, alumni, services and facilities. Lecture-Seminar.

CLPR 016 – Pathways to Success
1 credit
A require course for all second semester freshmen with first semester QPAs below 2.0, this class addresses the major challenges undermining first-year students like poor study habit, low academic motivation, procrastination, poor time management, interpersonal relationships, selecting or changing majors, and in general, overcoming the rigors of college. During their second semester, Pathways students are restricted to 13 credits, which includes this one-credit course. Seminar-Lecture.


Office of Greek Life, Honor Societies and Professional Organizations

Duquesne hosts 20 social fraternities and sororities. In addition, there are more than 40 honor and professional Greek-lettered student organizations. Depending on the particular organization, students are generally eligible for membership consideration after earning 12 college credits and a 2.2 grade point average.

The Office of Greek Life, Honor Societies and Professional Organizations promotes academic excellence, leadership development, philanthropy and community service, and the moral, spiritual and ethical development of students within the framework of the University Mission Statement. The Office provides training and consulting in leadership development, diversity, group processes , and interpersonal skill building. It sponsors educational and campus-wide social programming, and promotes community and opportunities for hundreds of students to learn outside of the classroom.

The Office of Greek Life is located in the Duquesne Union, Room 315. For more information, contact us at 412.396.6651 or www.duq.edu/greeklife. Look us up on our Facebook group, Go Greek at Duquesne, or follow us on Twitter, www.twitter.com/DuquesneGreeks.


Department of Modern Languages & Literatures

The study of foreign languages opens a world of opportunities on campus and through studying abroad. As a modern languages and literatures student at Duquesne University, you will:

  • Build foreign language skills that open opportunities for encounters with different cultures, traditions, values, virtues and norms
  • Expand channels of communication and venues for collaboration through foreign language proficiency
  • Develop a deeper understanding of yourself and your role in the world
  • Gain insight into the history, beliefs, traditions and creative processes of other cultures
  • Broaden your employment opportunities in business, education, government, health care, law, science, technology and many other fields
  • Discover infinite opportunities for personal enrichment

Majors: Spanish and Modern Languages
Minors: French, German, Italian and Spanish

College Proficiency Requirement: 202 level in Arabic, French, German, Italian or Spanish

The Department of Modern Languages and Literatures is located in Room 200, Fisher Hall.
Contact us at 412.396.6415, hess@duq.edu


Office of International Programs

Study Abroad Opportunities
Duquesne University recognizes the transformational nature of study abroad experiences in shaping young adults who are intellectually aware, culturally sensitive, and professionally prepared to become global citizens of the 21st century. With this goal in mind, the Office of International Programs offers students a wide variety of study abroad options for as long as a semester or for as brief as one week. Freshman year is the best time to begin the academic planning necessary to spend a semester, summer or spring break abroad.

Study Abroad is available for all majors, and during each year (freshman, sophomore, junior and senior). Come and learn about:

  • Duquesne's own semester-long programs in Rome and Dublin
  • Semester-long programs in over 30 countries
  • Spring Break Away programs for 1-week abroad
  • Summer Maymesters (4-weeks) in Ghana, China, Argentina and other countries
  • Summer Study Abroad programs from 2-6 weeks in length

OIP is located in Room 601, Duquesne Union, contact us for more information at studyabroad@duq.edu or visit www.duq.edu/study-abroad.


Office of Orientation

Get ready for Orientation 2017! Duquesne University: The Common Thread is a five day program geared towards welcoming all new students and their families to our university and helping them adjust to life on the Bluff! We realize that the beginning of college can be a stressful time, which is why we created this exciting program, run entirely by students, to allow new students to acclimate to campus and the college experience. The program runs from August 16-20 with new student move-in occurring on August 15th. For more information regarding Orientation, visit our website at www.duq.edu/orientation. If you have questions or concerns, please email Orientation at orientation@duq.edu or call 412.396.6641. The Office of Orientation is located in Room 309-A of the Duquesne Union, so feel free to stop by and visit us! We look forward to meeting everyone in August!


Office of Residence Life

Living away from home for the first time can be challenging, but it also can be one of the best experiences of your life. The Office of Residence Life, located on the ground floor in Assumption Hall, works hard to make sure that your stay is comfortable. Under Director of Residence Life, Sharon Oelschlager, there are seven full-time, live-in resident directors, five live-in graduate assistants and a live-in staff of 97 resident assistants who are available seven days a week. Together, this staff assists students in the day-to-day experiences of living on campus. Some of the staff's responsibilities include:

  • Facilitating Living Learning Center and floor activities
  • Assisting students with personal and academic challenges
  • Making referrals
  • Posting information about campus services and activities
  • Enforcing policies and procedures
  • Responding to emergency and crisis situations

The Office of Residence Life can be contacted at 412.396.6655 or orl@duq.edu.


Parking

Students are encouraged to apply for a parking permit as soon as possible once the permits become available. Permits will be available for purchase online beginning July 25. Apply for a permit and learn more at www.duq.edu/parking.


PNC Bank

PNC Bank helps makes it easier for Duquesne students to keep track of their money. Plus, PNC offers the convenience of 9 ATMs on campus and a branch in the Cooper Building at 916 Fifth Avenue. Visit PNC in the Student Union Building during FAST to learn more about Virtual Wallet Student®, an innovative banking product providing interactive tools to help students develop solid money management skills. Also learn how to use your DU card as an ATM card when you choose to link it to your PNC Bank account. For more information, visit pnc.com/du.


Public Safety Department

The Department of Public Safety's primary responsibility is the safety of students, faculty, staff and visitors. University police officers are empowered to enforce laws, make arrests and prosecute violators on property owned or controlled by the University and on immediately adjacent public streets and property. Public Safety provides 24-hour patrol of the campus. The Public Safety building is located on Gibbon and Stevenson Streets, 412.396.6002; emergency number, 412.396.COPS (2677).


Pre-Medical/Pre-Health Professions Program

Thinking of becoming a doctor? A dentist? A veterinarian?

The Pre-Medical and Health Professions Programs (PMHPP) offers specialized programs, not academic majors, that assist students from all academic majors to gain the requisite experiences and academic background to apply to medical, osteopathic medical, dental, optometry, chiropractic, podiatric and many other health professional schools upon graduation from Duquesne. It is essential that future medical and health care professionals not only have excellent knowledge and scientific preparation, but also have a humanistic perspective of health care that emphasizes the primacy of the patient. It is our mission to provide undergraduate students with the necessary academic preparation and a unique and clinically-relevant education that embodies this concept.

As part of the program requirements, students are required to participate in a unique educational program that includes not only the standard pre-medical coursework, but also basic clinical skills and certifications, professional and inter-professional educational opportunities, exposure to evidence-based practice medicine, and participation in both mandatory and volunteer/observation experiences. This program is not designed to prepare students to be admitted to any of the traditional entry-level health professional programs at the University.

For more info, please visit www.duq.edu/pmhpp.


Recreation & Intramurals

  • The Power Center is open nearly 100 hours per week
  • Intramurals sponsor over 20 leagues and touraments per year
  • The Power Center has 60 group fitness classes per week...at no extra cost!
  • There are two free weight rooms and the cardio room has 60 pieces.

Office of the Registrar

The Office of the University Registrar is located on the ground floor of the Administration Building. The office is responsible for academic services including proof of enrollment, transcripts, changing personal information, FERPA rights management, and graduation. A complete list of services is available at www.duq.edu/registrar. Proof of enrollment and transcript requests, updating FERPA rights, and changing local addresses can all be accomplished by logging onto DORI and accessing the self-service banner. Details are available on our website.


Spiritan Campus Ministry

Spiritan Campus Ministry's mission is to facilitate the growth and development of all our students through prayer and worship, Bible studies, small faith communities, retreat experiences, mission and outreach opportunities, spiritual direction, pastoral counseling, and good-company social events. SCM services are offered to Catholic students and students of other faith traditions. Further information is available via bulletin boards, our SCM booklet and our website at www.duq.edu/campus-ministry SCM offices are in Room 102, Administration Building (next to the Chapel) and in the Union, St. Martin's, Assumption Hall and Towers. Please call 412.396.6020 for further information.


Student Accounts Office

The Students Accounts Office helps students and parents understand their financial responsibilities to Duquesne University. This office's friendly staff is available to meet with students and parents to answer billing questions and discuss payment options. The office is located in Room 208, Administration Building and is open Monday - Friday, 8:30 a.m. - 4:30 p.m. You can contact this office at 412.396.6585 or studentaccounts@duq.edu.


Women's Rowing

Women's rowing is the only Division I Varsity Sport on campus that women can compete in and succeed at without having any previous experience from high school. Many of Duquesne's walk on/novice rowers have earned medals in their first year, and have attended National Team Camps. If you are interested in rowing this fall please come speak with us!