Benefits Office

600 Forbes Avenue
Pittsburgh, PA 15282
Email: benefits@duq.edu
Phone: 412.396.5106
Fax: 412.396.2236

Donna V. Steed
Director, Benefits
412.396.5041

Marissa Sundberg
Disability and Benefits Manager
412.396.6677

Kimberly Trevors
Benefits Assistant II
412.396.5106

Office Hours: 8:30 a.m. – 4:00 p.m. Monday – Friday
Appointments preferred

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Customer Service Numbers

Benefits Office 412.396.5106 www.duq.edu/benefits
Axa Travel Assistance and Identity Theft Solutions 1.800.454.3679

http://webcorp.axa-assistance.com

USER NAME: axa PASSWORD: travelassist

Center for Pharmacy Care (Medication Therapy Management) 412.396.2155 http://www.duq.edu/cpc

CIGNA

HDHP Group #3335869

OAP Group #2500066

Benefits and Claims

MDLive

1.800.244.6224

1.888.726.3171

www.cigna.com

mdlive.com/duquesne

Coldwell Banker Real Estate 1.800.998.7444 www.coldwellbanker.com

CVS/Caremark Prescription Drug
Specialty Drug Management
Step Therapy Program
Subscribers and Pharmacists
Physicians

1.877.347.7444
1.800.251.9573

1.877.347.7444
1.877.203.0003
www.caremark.com

Dental

MetLife PDP Plus Group # 151368

1.800.942.0854

www.metlife.com/mybenefits

Duquesne University Pharmacy    412.246.0963 http://www.duq.edu/heart-of-hill
Employee Assistance Program (EAP) 1.800.EAP.7272

www.lytleeap.com
ID: DUQUESNE

Flexible Spending Accounts 

Discovery Benefits, Inc.

1.866.451.3399 www.discoverybenefits.com/participants
customerservice@discoverybenefits.com

Fidelity Investments
Appointment Scheduling

1.800.343.0860
1-800-642-7131

www.netbenefits.com

Health Savings Accounts 

Discovery Benefits, Inc.

1.866.451.3399

www.discoverybenefits.com/particpants

customerservice@discoverybenefits.com

HIPAA Rights Line

412.396.1387

Little Giant Federal Credit Union
On Campus T & Th 9:00 a.m. to 4:00 p.m.
Voice Response

412.771.6400
412.391.1340
412.771.1383
www.littlegiantfcu.org

MetLife Group # 151368
Dental
Life Insurance
LTD
Grief Counseling

1.800.942.0854
1.800.438.6388
1.800.300.4296
1.855.609.9989

www.metlife.com

https://griefcounseling.harrisrothenberg.net/default.aspx

Username: Metife   Password: grief

Social Security Office 1.800.772.1213 www.ssa.gov
SEIU Pension Fund 1.800.458.1010 www.seiu.org

TIAA
Appointment Scheduling
Beneficiary Relationship Team

1.800.842.2776
1.800.732.8353
1.888.380.6428
www1.tiaa-cref.org/tcm/duq

UPMC Health Plan

EPO Group #010218-800

HSA PPO Group #010218-300

UPMC MyHealth 24/7 Nurse Line

1.888.876.2756

1.888.876.2756

1.866.918.1591

www.upmchealthplan.com

VALIC 1.800.548.9651 www.valic.com
VSP (Vision Service Plan) Client # 30039552 1.800.877.7195 www.vsp.com
Web Enrollment – bswift 412.396.5106 https://secure.bswift.com