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Support Staff Openings - Full Time

If you are interested in one of the jobs posted below, find out more about how to apply.

Currently Accepting Resumes

  • Office Assistant III - School of Education (30-88)
  • Police Communications Operator - Public Safety (43-02)
  • Computer Support Specialist II - CTS (31-09)
  • Events AV Technician - University Events (30-84)

No Longer Accepting Resumes

  • Library Assistant III - Gumberg Library (30-86)
  • Office Assistant II - Residence Life (30-85) - Application period closed
  • Administrative Assistant/Event and Communications Coordinator - Career Services (30-83) - Application period closed

OFFICE ASSISTANT III

Salary: $18.87/hr
Location: School of Education (DILE)
Position Status: Full-time (35 hr/week)
Hours: 8:30 am to 4:30 pm
Position Number: 30-88
Open Date: September 18, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes - Resume Deadline Date:  September 26, 2014 at 4:00 p.m.
Send Resume To: Careers@duq.edu

NATURE OF WORK:
Highly skilled and responsible work requiring autonomy, initiative and judgment. The Office Assistant III position serves the Department for the majority of their time as well as directly serves 1 program and their respective faculty - the English as a Second Language Program (UG and Grad). Additionally, the individual in this position works with the Office Assistant IV to ensure successful functioning of the Department as a whole.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Coordinates meetings, conferences, presentations, and travel arrangements both domestic and international.
  2. Prepares and processes routine forms and documents, such as check requests, requisitions, purchase orders, transmittal Support in the maintenance of department personnel records, and assists to ensure accurate time submission for payroll.
  3. Coordinates strategic and cost-effective office purchases.
  4. Manages master course schedule at department level, and engages is ongoing course enrollment tracking and monitoring.
  5. Provides assistance with training staff and students, to provide support in preparation for classes, workshops, and conferences.
  6. Maintains student records, process registrations, applications and request transcripts. Creates and maintains databases, and responsible for communication with prospective students and alumni.
  7. Serves as department liaison for all department marketing efforts, maintaining a database of all marketing-related communications.
  8. Coordinates and maintains department website content.
  9. Facilitates special events (e.g., adjunct and graduate student orientations; Open Houses).
  10. In relation to the ESL Program, assists faculty as needed, records minutes from each program's meetings, assists in program data collection and accreditation reports, and communicates with prospective students about application requirements, the application process and other information relative to the admission cycle.
  11. Assists with other support roles as deemed necessary by the Chair of the Department of Instruction and Leadership in Education.
  12. Serves as liaison with other University units including Facilities, Parking, Food Service, Campus Police, Registrar, Telecommunications, Public Affairs, International Programs, etc.

REQUIREMENTS OF WORK:
The successful candidate will have earned a high school diploma or equivalent and have at least 5 years work experience or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: strong attention to detail; excellent oral and written communication skills; outstanding organizational and interpersonal skills; experience using Microsoft Word, Excel, PowerPoint, Access, Adobe, and other software packages; willingness and ability to learn new technologies relevant to the position; ability to work in a complex environment; excellent rapport with people; commitment to customer service and to the educational development of students; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. A functional knowledge of the Banner Student Information system is desirable. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community. Preferred applications will be received by September 26, 2014.


POLICE COMMUNICATIONS OPERATOR

Salary: $15.70 - $16.17/hour (depending on shift)
Location: Public Safety
Position Status: Full-time (40 hr/week)
Hours: Varied*
Position Number: 43-02
Open Date: September 8, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is a full-time position which involves police dispatch. *Must be flexible and available to work all shifts. May require rotating shift assignments and overtime in accordance with maintaining a fully operational 24-hour facility.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Operates the base station of the police radio. Dispatch officers to incidents providing all necessary information.
  2. Uses ARMS program for Computer Aided Dispatch.
  3. Answers all incoming calls to the Communication Desk.
  4. Monitors all alarm systems and C.C.T.V. systems.
  5. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a high school diploma and have business school training and relevant on-the-job experience, or any equivalent combination of experience and training which provides the knowledge, skills and abilities, required to perform the essential job functions. This includes, but is not limited to, the following: ability to speak with clear voice and use good diction; ability to make quick decisions concerning priorities of incoming calls and quick radio transmissions without becoming overly excited; ability to remain alert at all times and to remain calm in stressful situations; basic computer skills a must; ability to type 45 wpm; organizational skills; ability to work independently and use discretion; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. APCO certification and ARMS experience is preferred. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


COMPUTER SUPPORT SPECIALIST I

Salary: $15.00 - $17.57/hour
Location: Computing & Technology Services
Position Status: Full-time (40 hr/wk)
Hours: Varied
Position Number: 31-09
Open Date: August 22, 2014
FLSA Status: Non-exempt
Notes: Accepting Resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is specialized work in the area of support and service for the University's academic and administrative computing needs. The scope of this position requires knowledge of personal computers, software and laser jet printers and other peripheral devices. Regular duties for the Computer Technician include, but are not limited to, the support and service of laser jet printers, computer hardware, and computer software for staff, faculty and students.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Provides support, service and preventative maintenance for university owned laser jet printers.
  2. Provides support and service for privately owned computer hardware and software.
  3. Coordinates with external vendors for hardware and software service.
  4. Configures and installs standard campus software.
  5. Configures and installs network printers.
  6. Removes and properly disposes of old equipment.
  7. Maintains facility and equipment inventory.
  8. Regularly checks with the CTS workflow management system (Footprints) to obtain new assignments, update in-progress assignments, and close completed assignments.
  9. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a two-year technical degree (or its equivalent) in electronics or a related field from an accredited institution and have at least two years of experience in a service position, or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: significant knowledge configuring and supporting Microsoft and Apple operating systems; significant knowledge diagnosing and repairing virus; ability to be service-minded and self-motivated; ability to correctly diagnose technical problems and communicate them to a non-technical customer; ability to work well in teams, including those which cross organizational boundaries; ability to work in a highly collaborative environment; ability to maintain an A+ Computer Hardware Certification; ability to maintain certification in Dell, Apple, HP LaserJet, and Dell laser printers, and other supported hardware products; ability to work a flexible, on-call schedule as necessary; excellent organization and communication skills; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


EVENTS AV TECHNICIAN

Salary: $16.13 - $20.96/hr
Location: University Events
Position Status: Full-time
Hours: 35 hours/week (Must be available to work evenings and weekends)
Position Number: 30-84
Open Date: August 11, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

The Event Tech Assistant is a full-time position and is responsible for the daily operations of setting up and taking down equipment, as well as providing audio/visual service for events in the Duquesne Union, Power Center and other non-academic spaces on campus.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Represents Duquesne University in a positive manner with prospective, former and current students, clients, suppliers and the community we serve.
  2. Acts as house technician (audio/visual) for events; installs, sets up, and troubleshoots multimedia and audiovisual equipment for a wide variety of events.
  3. Oversees and executes use of video, audio conferencing systems, and audio reinforcement equipment including amplifiers, speakers, and mixer.
  4. Demonstrates event equipment use to student employees, faculty, staff and guests.
  5. Assists visiting artists, performers, lecturers, and end-users during setup and execution of campus events.
  6. Acts as a liaison between event coordinators and patrons of event spaces for technical needs and technical equipment scheduling and execution.
  7. Cleans, repairs, and controls inventory, and maintains events equipment and accessories.
  8. Interfaces with applicable vendors to maintain event equipment and facility needs.
  9. Researches and proposes implementation of new technologies.
  10. Inspects and adjusts all aspects of sound system and microphones to meet event standards.
  11. Operates fixed and portable sound systems, multimedia equipment and standard A-V equipment. Monitors sound/multimedia/A-V equipment/systems (including cords, connectors, speakers, controls, accessories and supplies) to ensure optimum performance.
  12. Trains and supervises student employees and other event staff with operation of AV equipment.
  13. Ensures safe and effective operation of all equipment and systems.
  14. Assist in developing specifications for purchase of equipment and supplies as needed. Procures new equipment and supplies following university procedures. Monitors budgets for operations areas including labor, supply and equipment expenditures.
  15. Perform all other related duties as assigned by supervisor.

REQUIREMENTS OF WORK:

The successful candidate will have earned a bachelor's degree in a related field from an accredited institution and have 2-4 years' experience in theatre production, event management, event production or similar work. Alternately, the candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: strong written and verbal communication skills and strong customer service skills; ability to communicate courteously and effectively with students, faculty, staff, and public; ability to frequently lift/move fifty pounds; ability to professionally set-up and use various types of new multimedia technology, including, but not limited to laptops, PC's, MAC's, data projectors, videoconferencing equipment, DVD players, and other equipment; familiarity with multi-media production integrating Mac and PC; ability to diagnose and fix technical issues; ability to manage small and large event productions; ability to train and supervise students; working experience with sound systems, to include a working knowledge of microphones, gain structuring, frequency equalization, insert effects, signal routing, and amplification; familiarity with music mixing live music performances; basic knowledge of electrical systems, including safe practices.
board programming, live sound mixing, and video/projection highly preferred; demonstrated expertise with Mac OS and Windows platforms and proficiency in presentation software (PowerPoint, Keynote, etc); knowledge of audiovisual equipment such as data projectors, digital camcorders, digital audio recorders, 16mm film and 35mm slide projectors preferred; working knowledge of safety protocols for aerial lift and rigging equipment operation strongly preferred; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.