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Support Staff Openings - Full Time

If you are interested in one of the jobs posted below, find out more about how to apply.

Currently Accepting Resumes

  • Computer Support Specialist II - CTS (31-09)
  • Office Assistant II - Residence Life (30-85)
  • Events AV Technician - University Events (30-84)
  • Administrative Assistant/Event and Communications Coordinator - Career Services (30-83)

No Longer Accepting Resumes

  • Administrative Assistant II (30-81)
  • Administrative Assistant / Paralegal (30-79) - Application period closed

COMPUTER SUPPORT SPECIALIST I

Salary: $15.00 - $17.57/hour
Location: Computing & Technology Services
Position Status: Full-time (40 hr/wk)
Hours: Varied
Position Number: 31-09
Open Date: August 22, 2014
FLSA Status: Non-exempt
Notes: Accepting Resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is specialized work in the area of support and service for the University's academic and administrative computing needs. The scope of this position requires knowledge of personal computers, software and laser jet printers and other peripheral devices. Regular duties for the Computer Technician include, but are not limited to, the support and service of laser jet printers, computer hardware, and computer software for staff, faculty and students.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Provides support, service and preventative maintenance for university owned laser jet printers.
  2. Provides support and service for privately owned computer hardware and software.
  3. Coordinates with external vendors for hardware and software service.
  4. Configures and installs standard campus software.
  5. Configures and installs network printers.
  6. Removes and properly disposes of old equipment.
  7. Maintains facility and equipment inventory.
  8. Regularly checks with the CTS workflow management system (Footprints) to obtain new assignments, update in-progress assignments, and close completed assignments.
  9. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a two-year technical degree (or its equivalent) in electronics or a related field from an accredited institution and have at least two years of experience in a service position, or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: significant knowledge configuring and supporting Microsoft and Apple operating systems; significant knowledge diagnosing and repairing virus; ability to be service-minded and self-motivated; ability to correctly diagnose technical problems and communicate them to a non-technical customer; ability to work well in teams, including those which cross organizational boundaries; ability to work in a highly collaborative environment; ability to maintain an A+ Computer Hardware Certification; ability to maintain certification in Dell, Apple, HP LaserJet, and Dell laser printers, and other supported hardware products; ability to work a flexible, on-call schedule as necessary; excellent organization and communication skills; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


OFFICE ASSISTANT II

Salary: $15.00/hour
Location: Residence Life
Position Status: Full-time
Hours: 4:00 p.m. - Midnight (must be willing to work weekends and holidays)*
Position Number: 30-39
Open Date: March 15, 2013
FLSA Status: Non-exempt
Notes: Full-time
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is moderate to complex office work in the Office of Residence Life requiring considerable independent judgment, the ability to be highly organized and excellent interpersonal skills. *The schedule for this position will be five days per week, 4:00 p.m. to midnight. Applicants must be willing to work weekends and holidays.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Ensures the safety of all residents.
  2. Monitors the identification of all residents and guests entering the building.
  3. Facilitates the guest sign-in policy.
  4. Enforces visitation and alcohol policies.
  5. Receives, screens and refers telephone calls and visitors.
  6. Alerts Residence Life staff of any unusual circumstances.
  7. Answers inquiries from the campus and general community.
  8. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a high school diploma or equivalent and will preferably have related work experience, or any equivalent combination of experience and training which provides the knowledge, skills, and abilities required to perform the essential job functions. This includes, but is not limited to the following: ability to stay alert, ability to act quickly and responsibly; ability to identify potential problems and unsafe conditions; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


EVENTS AV TECHNICIAN

Salary: $16.13 - $20.96/hr
Location: University Events
Position Status: Full-time
Hours: 35 hours/week (Must be available to work evenings and weekends)
Position Number: 30-84
Open Date: August 11, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

The Event Tech Assistant is a full-time position and is responsible for the daily operations of setting up and taking down equipment, as well as providing audio/visual service for events in the Duquesne Union, Power Center and other non-academic spaces on campus.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Represents Duquesne University in a positive manner with prospective, former and current students, clients, suppliers and the community we serve.
  2. Acts as house technician (audio/visual) for events; installs, sets up, and troubleshoots multimedia and audiovisual equipment for a wide variety of events.
  3. Oversees and executes use of video, audio conferencing systems, and audio reinforcement equipment including amplifiers, speakers, and mixer.
  4. Demonstrates event equipment use to student employees, faculty, staff and guests.
  5. Assists visiting artists, performers, lecturers, and end-users during setup and execution of campus events.
  6. Acts as a liaison between event coordinators and patrons of event spaces for technical needs and technical equipment scheduling and execution.
  7. Cleans, repairs, and controls inventory, and maintains events equipment and accessories.
  8. Interfaces with applicable vendors to maintain event equipment and facility needs.
  9. Researches and proposes implementation of new technologies.
  10. Inspects and adjusts all aspects of sound system and microphones to meet event standards.
  11. Operates fixed and portable sound systems, multimedia equipment and standard A-V equipment. Monitors sound/multimedia/A-V equipment/systems (including cords, connectors, speakers, controls, accessories and supplies) to ensure optimum performance.
  12. Trains and supervises student employees and other event staff with operation of AV equipment.
  13. Ensures safe and effective operation of all equipment and systems.
  14. Assist in developing specifications for purchase of equipment and supplies as needed. Procures new equipment and supplies following university procedures. Monitors budgets for operations areas including labor, supply and equipment expenditures.
  15. Perform all other related duties as assigned by supervisor.

REQUIREMENTS OF WORK:

The successful candidate will have earned a bachelor's degree in a related field from an accredited institution and have 2-4 years' experience in theatre production, event management, event production or similar work. Alternately, the candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: strong written and verbal communication skills and strong customer service skills; ability to communicate courteously and effectively with students, faculty, staff, and public; ability to frequently lift/move fifty pounds; ability to professionally set-up and use various types of new multimedia technology, including, but not limited to laptops, PC's, MAC's, data projectors, videoconferencing equipment, DVD players, and other equipment; familiarity with multi-media production integrating Mac and PC; ability to diagnose and fix technical issues; ability to manage small and large event productions; ability to train and supervise students; working experience with sound systems, to include a working knowledge of microphones, gain structuring, frequency equalization, insert effects, signal routing, and amplification; familiarity with music mixing live music performances; basic knowledge of electrical systems, including safe practices.
board programming, live sound mixing, and video/projection highly preferred; demonstrated expertise with Mac OS and Windows platforms and proficiency in presentation software (PowerPoint, Keynote, etc); knowledge of audiovisual equipment such as data projectors, digital camcorders, digital audio recorders, 16mm film and 35mm slide projectors preferred; working knowledge of safety protocols for aerial lift and rigging equipment operation strongly preferred; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


ADMINISTRATIVE ASSISTANT/EVENT & COMMUNICATIONS COORDINATOR

Salary: $15.00 - $18.40/hr
Location: Career Services
Position Status: Full-time (35 hr/wk)
Hours: M - F; 8:30 a.m. - 4:30 p.m.
Position Number: 30-83
Open Date: August 7, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is highly skilled and responsible clerical and administrative work which involves the performance of high-level and complex office duties and which requires the exercise of considerable initiative and independent judgment. This position has significant responsibilities for planning and implementing job and internship fairs and other career-related events for students. This position assists with outreach to employers to increase participation in recruiting events at Duquesne. This position develops and implements key communication efforts for the department to various constituents. The position requires a high-level of interaction with staff, students, and employers.


ILLUSTRATIVE EXAMPLES OF WORK:

  1. Maintains a working knowledge of all department programs and services.
  2. Greets and assists students, employers, faculty, and all other visitors of the Career Services Center.
  3. Receives, screens, and refers telephone calls, faxes, and emails from students, employers, faculty, and other persons who communicate with the Career Services Center.
  4. Plans, organizes, and implements job and internship fairs.
  5. Processes, collects, and maintains records of payments, expenses, and statistics for job and internship fairs; prepares reports as needed.
  6. Assists with outreach to new and past employers to increase participation in recruiting activities at Duquesne.
  7. Assists with the coordination of Career Services career-related programs and events for students including arrangements for catering, room reservations, marketing, event logistics, and materials.
  8. Maintains database for tracking program, event and outreach statistics for the department; prepares reports as needed.
  9. Coordinates the production of printed materials and electronic communication pieces including newsletters, emails, social media channels and the department annual report.
  10. Serves as a member of department teams including the marketing team, educational programs team, and employer relations team.
  11. Assists with policy development, interpretation and enforcement for the department.
  12. Provides clerical and administrative support to the Career Services Center.
  13. Serves as a back-up to the Administrative Assistant and the Recruiting Coordinator.
  14. Performs other duties and projects as assigned by the Director.


REQUIREMENTS OF WORK:

The successful candidate will have earned a high school diploma or equivalent and 3 - 5 years of progressively responsible and relevant work experience. A Bachelor's degree from an accredited institution and prior experience in higher education support work is preferred. Alternately, the final candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: knowledge of University policies and procedures; thorough knowledge of Microsoft Office software including Microsoft Word, Publisher, Excel, and PowerPoint; ability to learn and use other information technology applications; ability to prepare reports and to maintain complex records and data; ability to use independent judgment in making decisions; ability to communicate effectively, both orally and in writing; strong English grammar skills; strong interpersonal, organizational and attention to detail skills; ability to be flexible and to handle multiple tasks simultaneously; ability to appropriately handle confidential or sensitive information; ability to establish and maintain effective working relationships with the University Community and external clients; and sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community. For internal candidates, completion of the University Support Staff Professional Development is desirable.