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Support Staff Openings - Full Time

If you are interested in one of the jobs posted below, find out more about how to apply.

Currently Accepting Resumes

  • Computer Support Specialist II - CTS (31-09)
  • Events AV Technician - University Events (30-84)

No Longer Accepting Resumes

  • Office Assistant III - School of Education (30-88)
  • Police Communications Operator - Public Safety (43-02) - Application period closed
  • Library Assistant III - Gumberg Library (30-86) - Application period closed
  • Office Assistant II - Residence Life (30-85) - Position closed
  • Administrative Assistant/Event and Communications Coordinator - Career Services (30-83) - Application period closed

COMPUTER SUPPORT SPECIALIST II

Salary: $15.00 - $17.57/hour
Location: Computing & Technology Services
Position Status: Full-time (40 hr/wk)
Hours: Varied
Position Number: 31-09
Open Date: August 22, 2014
FLSA Status: Non-exempt
Notes: Accepting Resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

This is specialized work in the area of support and service for the University's academic and administrative computing needs. The scope of this position requires knowledge of personal computers, software and laser jet printers and other peripheral devices. Regular duties for the Computer Technician include, but are not limited to, the support and service of laser jet printers, computer hardware, and computer software for staff, faculty and students.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Provides support, service and preventative maintenance for university owned laser jet printers.
  2. Provides support and service for privately owned computer hardware and software.
  3. Coordinates with external vendors for hardware and software service.
  4. Configures and installs standard campus software.
  5. Configures and installs network printers.
  6. Removes and properly disposes of old equipment.
  7. Maintains facility and equipment inventory.
  8. Regularly checks with the CTS workflow management system (Footprints) to obtain new assignments, update in-progress assignments, and close completed assignments.
  9. Performs related duties as assigned.

REQUIREMENTS OF WORK:

The successful candidate will have earned a two-year technical degree (or its equivalent) in electronics or a related field from an accredited institution and have at least two years of experience in a service position, or any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: significant knowledge configuring and supporting Microsoft and Apple operating systems; significant knowledge diagnosing and repairing virus; ability to be service-minded and self-motivated; ability to correctly diagnose technical problems and communicate them to a non-technical customer; ability to work well in teams, including those which cross organizational boundaries; ability to work in a highly collaborative environment; ability to maintain an A+ Computer Hardware Certification; ability to maintain certification in Dell, Apple, HP LaserJet, and Dell laser printers, and other supported hardware products; ability to work a flexible, on-call schedule as necessary; excellent organization and communication skills; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.


EVENTS AV TECHNICIAN

Salary: $16.13 - $20.96/hr
Location: University Events
Position Status: Full-time
Hours: 35 hours/week (Must be available to work evenings and weekends)
Position Number: 30-84
Open Date: August 11, 2014
FLSA Status: Non-exempt
Notes: Accepting resumes
Send Resume To: Careers@duq.edu

NATURE OF WORK:

The Event Tech Assistant is a full-time position and is responsible for the daily operations of setting up and taking down equipment, as well as providing audio/visual service for events in the Duquesne Union, Power Center and other non-academic spaces on campus.

ILLUSTRATIVE EXAMPLES OF WORK:

  1. Represents Duquesne University in a positive manner with prospective, former and current students, clients, suppliers and the community we serve.
  2. Acts as house technician (audio/visual) for events; installs, sets up, and troubleshoots multimedia and audiovisual equipment for a wide variety of events.
  3. Oversees and executes use of video, audio conferencing systems, and audio reinforcement equipment including amplifiers, speakers, and mixer.
  4. Demonstrates event equipment use to student employees, faculty, staff and guests.
  5. Assists visiting artists, performers, lecturers, and end-users during setup and execution of campus events.
  6. Acts as a liaison between event coordinators and patrons of event spaces for technical needs and technical equipment scheduling and execution.
  7. Cleans, repairs, and controls inventory, and maintains events equipment and accessories.
  8. Interfaces with applicable vendors to maintain event equipment and facility needs.
  9. Researches and proposes implementation of new technologies.
  10. Inspects and adjusts all aspects of sound system and microphones to meet event standards.
  11. Operates fixed and portable sound systems, multimedia equipment and standard A-V equipment. Monitors sound/multimedia/A-V equipment/systems (including cords, connectors, speakers, controls, accessories and supplies) to ensure optimum performance.
  12. Trains and supervises student employees and other event staff with operation of AV equipment.
  13. Ensures safe and effective operation of all equipment and systems.
  14. Assist in developing specifications for purchase of equipment and supplies as needed. Procures new equipment and supplies following university procedures. Monitors budgets for operations areas including labor, supply and equipment expenditures.
  15. Perform all other related duties as assigned by supervisor.

REQUIREMENTS OF WORK:

The successful candidate will have earned a bachelor's degree in a related field from an accredited institution and have 2-4 years' experience in theatre production, event management, event production or similar work. Alternately, the candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following: strong written and verbal communication skills and strong customer service skills; ability to communicate courteously and effectively with students, faculty, staff, and public; ability to frequently lift/move fifty pounds; ability to professionally set-up and use various types of new multimedia technology, including, but not limited to laptops, PC's, MAC's, data projectors, videoconferencing equipment, DVD players, and other equipment; familiarity with multi-media production integrating Mac and PC; ability to diagnose and fix technical issues; ability to manage small and large event productions; ability to train and supervise students; working experience with sound systems, to include a working knowledge of microphones, gain structuring, frequency equalization, insert effects, signal routing, and amplification; familiarity with music mixing live music performances; basic knowledge of electrical systems, including safe practices.
board programming, live sound mixing, and video/projection highly preferred; demonstrated expertise with Mac OS and Windows platforms and proficiency in presentation software (PowerPoint, Keynote, etc); knowledge of audiovisual equipment such as data projectors, digital camcorders, digital audio recorders, 16mm film and 35mm slide projectors preferred; working knowledge of safety protocols for aerial lift and rigging equipment operation strongly preferred; sensitivity to the need of each individual to be treated with dignity and respect as it relates to diversity in general and the Mission of the University specifically; and the ability to establish and maintain effective working relationships with the University Community. Applicants must also be willing to contribute actively to the University Mission and to respect the Spiritan Catholic identity of Duquesne University. The Mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.