Lab Software Information

Overview

Computing and Technology Services (CTS) develops and tests the core software image installed on every public and department-operated computer lab. The core lab software suite includes:

  • Adobe Reader DC
  • EndNote
  • Google Chrome
  • Internet Explorer
  • Microsoft Office
  • Mozilla Firefox
  • SPSS Statistics.

On this page


Requesting software

Each instructor is responsible for testing the reliability and compatibility of their own software on the computers in a lab. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please contact the CTS Help Desk at 412.396.4357 (HELP) or help@duq.edu.

Request Software


Software install schedule

CTS will complete software installations based on a first received, first completed basis. The table below outlines the time between requests, testing and installation.

Request DateTest DateInstallation Date
Before June 1
Before July 6
Before August 20
June 2 - June 22
Before July 27
Before August 27
June 23 - July 27
Before August 20
Before October 5
July 28 - August 10
Before September 24
Before October 26
August 11 - September 14
Before October 19
Before November 30
Before November 16
Before December 14
First day of spring semester
After November 16
As scheduled
As scheduled