Computer Lab Software Information
CTS develops and tests the core software image that is installed on every public and departmentally operated computer facility.
The core lab software suite includes: Microsoft Office 2016, Adobe Acrobat Reader, Endnote, Internet Explorer, Mozilla Firefox, Google Chrome, My IT Lab, and SPSS.
Each instructor is responsible for testing the reliability and compatibility of their own software on the systems in a computer lab facility. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please call the CTS Help Desk at 412-396-4357 or 1-888-355-8226.
CTS will complete software installations based on a first received, first completed basis. The table below outlines what to expect with reference to the time differential between requests, testing, and installation.
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Request Date
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Test Date
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Installation Date
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Before June 1
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Before July 6
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Before August 20
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June 2 - June 22
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Before July 27
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Before August 27
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June 23 - July 27
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Before Aug 20
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Before October 5
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Jul 28 - Aug 10
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Before Sept 24
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Before Oct 26 |
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Aug 11 - Sept 14
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Before Oct 19
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Before Nov 30
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Before Nov 16
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Before Dec 14
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First day of spring semester
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After Nov 16
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As scheduled
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As scheduled
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