Lab Software Information
Overview
Computing and Technology Services (CTS) develops and tests the core software image installed on every public and department-operated computer lab. The core lab software suite includes:
- Adobe Reader DC
- EndNote
- Google Chrome
- Internet Explorer
- Microsoft Office
- Mozilla Firefox
- SPSS Statistics.
On this page
Requesting software
Each instructor is responsible for testing the reliability and compatibility of their own software on the computers in a lab. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please contact the CTS Help Desk at 412.396.4357 (HELP) or help@duq.edu.
Software install schedule
CTS will complete software installations based on a first received, first completed basis. The table below outlines the time between requests, testing and installation.
| Request Date | Test Date | Installation Date |
|---|---|---|
|
Before June 1
|
Before July 6
|
Before August 20
|
|
June 2 - June 22
|
Before July 27
|
Before August 27
|
|
June 23 - July 27
|
Before August 20
|
Before October 5
|
|
July 28 - August 10
|
Before September 24
|
Before October 26 |
|
August 11 - September 14
|
Before October 19
|
Before November 30
|
|
Before November 16
|
Before December 14
|
First day of spring semester
|
|
After November 16
|
As scheduled
|
As scheduled
|