Managing Your Duo Devices

You can manage your Duo devices using the Duo Device Management portal. Device management options include:

  • Reactivate Duo Mobile: Reconnects the Duo Mobile app to a new mobile device.
  • Change Device Name: Allows you to modify the device name.
  • Delete Device: Unenrolls the selected device in Duo.

Note: If you are activating the Duo Mobile app on a new mobile phone, use the Call Me MFA option when accessing Duo Device Management portal.

Instructions

  1. Visit duq.edu/dori and sign in with your MultiPass credentials.
  2. Select the Duo Device Management tab.

Screenshot: Select the Duo Device Management tab

  1. Complete an MFA login process with your preferred device.

Screenshot: Complete an MFA login process with your preferred device

  1. Click Device Options for the device you want to manage.

Screenshot: Click Device Options for the device you want to manage

  1. Follow the onscreen steps to make changes to the selected device.

Screenshot: Follow the onscreen steps to make changes to the selected device