Contact Information


Dr. Pamala J. Dillon is an Assistant Professor of Management at the Palumbo-Donahue School of Business. She has taught Organizational Behavior, Human Resources Management, Strategic Management and Introduction to Management, as well as Managing Public Affairs.

Through her 15 years of experience in non-profit management, as well as her involvement in the specialty coffee industry, she became interested in understanding how organizational members and leaders make sense of social responsibility.

Dr. Dillon's research focuses on the intersection of social responsibility, leadership, and organizational identity.

Organizational identity provides an orienting lens to explore the social psychological processes happening in organizational contexts, especially as organizational members and leaders engage in and make sense of socially responsible practices.


  • Ph.D., Organization Studies, University of Massachusetts
  • M.B.A., University of South Florida
  • M.A., International Affairs, American University
  • B.A., Political Science, Eckerd College  

Profile Information

Articles in Journals

Wassenaar, C.L., Dillon, P. J. & Manz, C. (2015). Authentic Irresponsibility: Quo vadis? Organizational Dynamics, 44 (2).

Dillon, P. J., Back, R., & Manz, C. (2014).  Authentic Corporate Social Responsibility Based on Authentic Empowerment: An Exemplary Business Leadership Case. Journal of Values Based Leadership, 7 (1), 59-70.

Dillon, P. J., Manz, K., Manz, C., & Marx, R. (2013).  Buy High Sell Low: Redefining Bean Counting in the Coffee Industry for a Sustainable Future. Journal of Values-Based Leadership, 6(2), 10-23.

Articles in Proceedings

Dillon, P. J. & Manz, C. (in press, 2015).  A Multi-level Model of Managing Emotions in Transformational Organizational Identity Change. Academy of Management.  

Dillon, P. J. (2013).  Virtuous CSR: Blending Positive Organizational Scholarship and Social Responsibility.  In In J. Hendry (Ed.), International Association for Business and Society, 24, 19-29.  

Paper Presentations

Joshi, M., Dillon, P. J., Anand, V., Pearce, C. L., & Manz, C. C. (2018). The role of values congruence and emotional agency in newcomers' socialization into corruption. Academy of Management Annual Meetings, Chicago, Illinois.

Dillon, P. J. & Manz, C. (2015). Responsible leaders: Creating values-based organizational identities? European Group of Organizational Studies Colloquium, Athens, Greece.  

Dillon, P. J. (2015). Organizational CSR identities and the role of responsible leadership. Academy of Management, Vancouver, Canada-British Columbia.  

Dillon, P. J. & Manz, C. (2015). A multilevel model of managing emotions in transformational organizational identity change. Academy of Management, Vancouver, Canada-British Columbia.

Dillon, P. J. & Gauthier, J. (2014). Discursive Practices and Strategic Change: How discourse influences sustainability strategy. Eastern Academy of Management Annual Meeting, New Port, Rhode Island.  

Dillon, P. J. (2014). Identity, Justice, and Social Responsibility: Microfoundations of CSR. Academy of Management, Philadelphia, Pennsylvania.  

Dillon, P. J., Marx, R., & Manz, K. (2012). Buy High, Sell Low: Reinvents What We Learn and how We Learn It. Academy of Management, Boston, Massachusetts. 

Book Chapters

Dillon, P. J. & Manz, C. (2016). A multilevel model of managing emotions in transformational organizational identity change. Research on Emotion in Organizations (pp. 249-276). Springer Publications. 

Manz, K., Marx, R., Manz, C., & Dillon, P. J. (2015). A Case Study of a Virtuous Organization. In A.J.G. Sison (Ed.), Handbook of Virtue Ethics in Business and Management (pp. 1-12). Springer Publications.