Please check back with this page for news and continued updates on the Follett Bookstore transition.

June 2024 Update

The Duquesne University Bookstore has reopened with all operations and services now under the direction of Follett Higher Education.

New stock arrives daily while some clearance items are still available. The café will reopen for the start of the fall semester and other details to be announced soon.

Hours of service are Monday through Friday from 8:30 a.m. to 4:30 p.m. and Saturdays from 10 a.m. to 4 p.m. The new phone number for the bookstore is 412-314-0286. The bookstore’s email address remains dubookstoreFREEDUQUESNE and the new website is

The Bookstore continues to be managed by John Kachur along with Michael Kidwell.  

April 2024 Update

The following email update on the Bookstore course materials adoption process was shared with faculty in April 2024.

As Bookstore operations continue to transition from Barnes & Noble to Follett, I’m sharing updates on the course materials adoption process.

If you have not yet provided your adoptions for fall 2024 courses, we recommend that you do so in the Barnes & Noble’s Adoption and Insights Portal (AIP). If possible, please do so before leaving campus at the conclusion of the spring semester. Remember that you can access AIP under “Services & Information” on the DORI home page by clicking the “Research and Order Course Materials (Adoption and Insights Portal)” link.

If you have already entered your adoptions for fall 2024, thank you. No further action is needed and your adoption will automatically transfer to the Follett system.

The Barnes & Noble AIP will close Friday, May 24, 2024. The new adoption website, “Follett Discover Adopt,” will go live in mid-July on DORI. “Follett Discover Adopt” will include many of the features as AIP plus exciting new improvements and capabilities. A comprehensive rollout with training and online resources will be held this fall for the spring 2025 adoptions.

From Saturday, May 25, until the “Follett Discover Adopt” website goes live, please e-mail adoptions to John Kachur and Michael Kidwell at DUBookstoreFREEDUQUESNE%20or call the Bookstore at 412.396.2665. John and Michael, who will continue to manage our Bookstore and textbook adoptions, remain committed to providing quality service.

Please remember that the Duquesne University Bookstore will close Tuesday, May 21, to transition operations to Follett. It will reopen at 8 a.m. Monday, June 3, under Follett’s store management. More information will be communicated via email as it becomes available.

March 2024 Update

The following email about Duquesne’s new campus bookstore Follett was shared with faculty and staff, and other members of the campus community in March 2024.

We are delighted to share with you that Duquesne University has partnered with Follett Higher Education—a leading educational service provider—to operate our campus and online bookstores beginning this summer, after which Barnes & Noble will no longer operate the campus Bookstore. Follett will work directly with faculty as they select and adopt course materials and also offer students affordable access to essential course materials, learning tools and retail services that support student success in the contemporary ways they expect. The transition is expected to continue during the summer with more information to follow. 

What does this mean for the Duquesne University community? 

Expect a next-level bookstore experience that embodies and reflects our Duquesne community and helps you reach for bigger goals by offering:

  • An improved, reliable process with straightforward access for faculty to choose and adopt course materials, enabling you to work with students right away on the first day of class
  •  Industry-leading academic integration tools and pioneering technology that help make learning simpler and more convenient for students, faculty and staff
  • Programs that ensure students get instant, equal and affordable access to course materials
    Convenient access to everything from school supplies to snacks
  • A wider range of spirit wear and branded apparel and accessories, including local and sustainable products.
  • Duquesne University’s online campus bookstore also will be included in the new Follett partnership, offering access to course materials, apparel, technology and more. Online shoppers can find an expanded assortment of merchandise—beyond what’s offered in the bookstore—and enjoy 24/7 access to the products and course materials they need.

Who is Follett Higher Education?

Follett, the industry-leader in collegiate retail, is known for developing customized solutions that support learning, increase affordable access to course materials and foster a memorable collegiate retail experience. Follett partners with more than 1,000 campuses across North America to provide top-tier service in their mission to inspire, enable and celebrate the higher education journey.

What happens next?

For faculty who have ordered summer course materials/adoptions, nothing will change. For any fall orders that already have been made, they will be handled during the transition with plenty of time to review to make sure things are seamless.

As we prepare for the launch of our new campus store, we will continue to update you with additional information and guidance for processes. Our most important priority is ensuring a successful transition for the entire Duquesne University community! This includes the University requesting to retain key Bookstore staff in similar positions, including store manager John Kachur, who has been an excellent partner over many years. 

We can’t wait to share more details with you about elevating our campus store experience later this semester. Keep an eye on your inbox for updates and more information.

News Information

News Type

DU Times


March 12, 2024