CTS Software

EndNote is the industry standard software tool for publishing and managing bibliographies, citations, and references on the Windows and Macintosh operating systems. It is licensed through the Gumberg Library.

Instructions for installation and use can be found on Gumberg Library's website here: http://guides.library.duq.edu/endnote

JMP, SAS, and SPSS are all statistical software used by many different schools at Duquesne University. Instructions for installation reside within DORI. Simply click the link below and sign into DORI to begin.

Guides to Office installations for both Mac and PC can be found here:  http://www.duq.edu/about/campus/computing-and-technology/software/office-suite

If you have any issues please contact the helpdesk at 412.396.4357(HELP).

Citrix GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions without needing a complicated setup.

Please check out Education Technology's site on creating an account for GoToMeeting:

http://www.duq.edu/academics/resources-and-technology/educational-technology/gotomeeting-and-gototraining

Assistance is available direct from GoToMeeting technical support

Phone: 1-888-646-0014

Site: http://www.gotomeeting.com/support

Further inquires can be directed to bbsupport@duq.edu.

Qualtrics is a user-friendly tool that Duquesne faculty, staff, and students can use to perform research and gain valuable insights into data obtained through surveys. 

For more information about Qualtrics, please visit: http://duq.edu/academics/resources-and-technology/educational-technology/qualtrics

Gartner is a leading information technology firm that provides research and analysis services to inform and support decision making in higher education and other industry sectors. Gartner is available to all active Duquesne faculty, staff, and students, providing access to select Gartner research through its online database, "Core Research Campus Access." The database includes research findings on a wide range of IT-related topics, including analyses, opinions, trends, leading practices, and case studies.

https://ssofed.gartner.com/sp/startSSO.ping?PartnerIdpId=https://idp.duq.edu/idp/shibboleth

Student Software Support

Computing and Technology Services will give best effort to resolve all software issues for students. The CTS Help Desk will provide troubleshooting for most software issues at no cost. For third-party software issues that cannot be resolved by the Help Desk, students will be referred to the Duquesne Computer Store for further troubleshooting.

For pricing information on repairs at the Computer Store, please visit: http://duq.edu/about/campus/computer-store/repairs