Start-IT: Technology to Help You Get Started
Welcome to Duquesne University! Computing and Technology Services (CTS) provides students with technology tools and services to assist them in their studies at Duquesne. Services include wireless Internet access, email and calendar services, account management, and access to a variety of software and applications.
Setting Up Your MultiPass Account
Your MultiPass account grants you access to DORI, email, Blackboard, and WiFi. During the setup process, you will be provided with your MultiPass username and create your password. Visit duq.edu/multipass to set up your MultiPass account.
The Duquesne Online Resources and Information (DORI) portal is the central hub for information and resources at Duquesne University. You can use DORI to access resources such as your class schedule, final grades, course booklist, CASHNet, and much more. Visit duq.edu/dori to log in to DORI.
Accessing Your Email
All students receive a Duquesne University email account for official correspondence from Duquesne University faculty and staff. You can access your email account by visiting duq.edu/mail or logging into DORI and clicking the Mail icon located in the upper right-hand corner. In addition, you can set up your email account on mobile devices and email clients. For configuration instructions, visit duq.edu/email-and-calendar and navigate to the Configuring Your Email With an Email Client section.
Blackboard is Duquesne University's academic platform for conducting online courses, providing materials for face-to-face classes, and moderating organizations. You can access Blackboard by visiting duq.edu/blackboard or logging into DORI and clicking the Blackboard icon located in the upper right-hand corner. In addition, you can access Blackboard on your mobile device using the free Blackboard app (available for iOS and Android).
Software and Applications
Students can download Microsoft Office programs, including Word, Excel, PowerPoint, and OneNote, for free on up to five personal devices. For download instructions, visit duq.edu/ms-office.
All students have access to 1TB of cloud storage through Microsoft OneDrive for Business. With OneDrive for Business, you can upload files for coursework and share with their classmates or anyone outside of the university. To access your OneDrive for Business storage space, visit duq.edu/mail and click the OneDrive icon.
In addition to OneDrive for Business, students have access to unlimited storage through Box. With Box, you can easily collaborate, upload files, and share information through any device-desktop, laptop, or mobile device. Visit duq.edu/box to get started.
DuqNet is Duquesne University's high-speed wireless network and provides wireless connectivity across all campus buildings and in many outdoor areas. You can connect to DuqNet using your MultiPass username and password. For connection instructions, visit duq.edu/duqnet.
DuqNet Internet of Things (IoT)
DuqNet IoT is a wireless network designed for gaming consoles and streaming devices such as Apple TV, Xbox, PlayStation, and Roku. Students* can register up to four non-WPA2 Enterprise devices for use on DuqNet IoT by visiting duq.edu/iot.
*DuqNet IoT is only available to resident students.
XFINITY On Campus
XFINITY On Campus offers resident students the ability to stream TV and content directly to their laptop, desktop, and mobile devices. Resident students can use their MultiPass username and password to log in to over 90 "TV Anywhere" apps, watch live TV, and access thousands of On Demand shows and movies while on campus. To learn more about XFINITY On Campus, visit duq.edu/xoc.
Computer Labs & Printing
Students have access to over 40 computer labs across campus. These computers are equipped with core software such as Microsoft Office, SPSS, Adobe Reader, EndNote, and more. Most labs are open daily and two labs are open 24 hours/day. You can use your MultiPass username and password to sign in to the computers in a lab. Visit duq.edu/cts-labs to learn more.
Printing on Campus
Students receive an annual print quota of $90, or 3,000 pages, which can be used in any of the computer labs across campus. Your print quota is renewed yearly in July, with the option to purchase additional pages as needed throughout the year. In addition, you can print wirelessly to a computer lab printer from your computer, tablet, or mobile device. For more information on wireless printing, visit duq.edu/wifi-printing.
Tips For Staying Safe Online
Duquesne University promotes a safe computing environment for its students, faculty, and staff. You can stay secure by:
- Running operating system updates
- Installing an anti-virus program
- Backing up data using removable media (USB drive) or cloud storage (OneDrive)
- Never sharing personal or private information with an unauthorized person or system
- Understand how to identify and avoid phishing emails
- Keeping complex passwords and changing them often.
Visit duq.edu/safe-computing to learn more about safe computing at Duquesne University.
Duo Multi-Factor Authentication (MFA)
Multi-factor authentication (MFA) adds an additional layer of security on your accounts by requiring two forms of verification before granting access to an account. These forms include:
- Something you know (your MultiPass password)
- Something you have (mobile device or hardware token).
Students can enroll in MFA with Duo Security by visiting duq.edu/duo. Devices that can be enrolled in Duo include a mobile phone, tablet, Apple Watch, and hardware token (available for purchase at the Computer Store).
CTS encourages all Duquesne University students to adhere to the following computing best practices:
- NEVER reply to emails asking you for confidential information. Duquesne University will NEVER ask you for your password.
- Do not share your MultiPass password or secret question answers with anyone.
- Always log out of online services before leaving your computer or a lab computer unattended.
- Review our computing policies and guidelines at duq.edu/cts/policies.