Tech Quick Start Guide
Welcome to Duquesne University! Computing and Technology Services (CTS) supports students by providing a broad range of technology services, resources and software to aid them in their studies.
On this page
- Accounts and access
- Software and applications
- Connecting on campus
- Computer labs and printing
- Safe computing
- Computing guidelines and service requirements
Accounts and access
Your MultiPass account grants you access to DORI, email, Canvas and Wi-Fi. During the setup process, you will be provided with your MultiPass username and create your password. Go to duq.edu/multipass to set up your MultiPass account.
The Duquesne online resources and information (DORI) portal is the central hub for information and resources at Duquesne University. You can use DORI to access resources such as your class schedule, final grades, course booklist and CASHNet. Go to duq.edu/dori to sign into DORI.
All students receive a Duquesne University email account for official correspondence from Duquesne University faculty and staff. You can access your email account by visiting duq.edu/mail or signing into DORI and clicking the Mail icon located in the upper right-hand corner.
You can also set up your email account on mobile devices and email clients. Go to duq.edu/email-and-calendar and navigate to the configuring your email with an email client section for setup instructions.
Canvas is Duquesne University's academic platform for conducting online courses, providing materials for face-to-face classes and moderating organizations. You can access Canvas by visiting duq.edu/canvas or signing into DORI and clicking the Canvas icon located in the upper right-hand corner. In addition, you can access Canvas on your mobile device using the free Canvas Student app (available for iOS and Android).
Software and applications
Students can download Microsoft Office programs, including Word, Excel, PowerPoint and OneNote, for free on up to five personal devices. Go to duq.edu/ms-office for download instructions.
All students have access to 1TB of cloud storage through Microsoft OneDrive for Business. With OneDrive for Business, you can upload files and share them classmates or anyone outside of the University. To access your OneDrive for Business storage space, go to duq.edu/mail and click the OneDrive icon.
You also have access to free cloud storage through Box. With Box, you can easily collaborate, upload files and share information through any device-desktop, laptop, tablet or smartphone. Visit duq.edu/box to sign into your Duquesne Box account.
Connecting on campus
DuqNet, Duquesne University's high-speed wireless network, provides wireless connectivity across all campus buildings and in many outdoor areas. You connect to DuqNet using your MultiPass credentials. For connection instructions, go to duq.edu/duqnet.
DuqNet Internet of Things (IoT)
DuqNet IoT is a wireless network designed for gaming consoles and streaming devices such as Apple TV, Xbox, PlayStation and Roku. Students living on campus can register up to four enterprise-capable devices for use on DuqNet IoT by visiting duq.edu/iot.
Xfinity On Campus
Xfinity On Campus offers resident students the ability to stream TV and content directly to their laptop, desktop, and mobile devices. Resident students can use their MultiPass credentials to sign into over 90 "TV Anywhere" apps, watch live TV and access thousands of On Demand shows and movies while on campus. To learn more about Xfinity On Campus, go to duq.edu/xoc.
Computer labs and printing
Students have access to several computer labs across campus. These computers are equipped with core software such as Microsoft Office, SPSS, Adobe Reader, EndNote and more. You sign into a lab computer using your MultiPass credentials. Go to duq.edu/cts-labs for lab hours and locations.
Duquesne online virtual environment (DOVE)
Students can use DOVE to access a virtual machine (VM) that is similar to a computer lab machine. These VMs feature a Windows operating system and core software such as Adobe Reader DC, EndNote, Microsoft Office and SPSS Statistics. Go to duq.edu/dove to learn more about DOVE Student.
Printing on campus
Students receive an annual print quota of 3,000 pages, or $90, that can be used in any of the computer labs across campus. Your print quota is renewed yearly in July, with the option to purchase additional pages as needed throughout the year.
You can also use Lab Print to print from your personal devices, such as laptops and tablets, to computer lab printers. Go to duq.edu/wifi-printing for instructions on using Lab Print.
Tips for staying safe online
Duquesne promotes a safe computing environment for students, faculty and staff. You can stay safe by:
- Enrolling in Duo, the University's multi-factor authentication application
- Installing current operating system and third-party application updates and patches
- Installing antivirus software, such as Sophos Home edition
- Backing up important data using an external hard drive or cloud storage service
- Protect personally identifiable information (PII) and do not disclose it to unauthorized parties
- Identifying and not responding to phishing emails
- Keeping secure passwords and adding multi-factor authentication to your accounts
- Reporting suspicious online activity, such as a phishing email or online scam, to the Help Desk immediately.
Go to duq.edu/safe-computing for tips and resources on staying safe online.
Duo multi-factor authentication (MFA)
Multi-factor authentication (MFA) is a security approach that uses two factors to authenticate your identity when signing into a website, application or other online service. These factors include:
- Something you know (your MultiPass password)
- Something you have (mobile device or hardware token).
Go to duq.edu/duo to enroll in Duo MFA. Devices that can be enrolled in Duo include mobile devices, USB security keys and hardware tokens. CTS recommends enrolling a smartphone with the Duo Mobile app installed.
Computing guidelines and service requirements
Members of the University community are bound by expectations for responsible and appropriate use of Duquesne's technology environment. Information regarding the University policies and service agreements is available at duq.edu/tap26 and duq.edu/cts/policies.