Help and Support

The Computing and Technology (CTS) Help Desk assists students, faculty and staff with technology-related questions and issues.

Contact the CTS Help Desk

Icon: Call 412.396.4357

Phone

412.396.4357 (HELP)

Monday–Friday: 7 a.m.–10 p.m.
Saturday: 9 a.m.–4 p.m.
Sunday: Noon–4 p.m.

Icon: Email help@duq.edu

Email

help@duq.edu

Monday–Friday: 7 a.m.–10 p.m.
Saturday: 9 a.m.–4 p.m.
Sunday: Noon–4 p.m.

Icon: Online chat

Online Chat

Click "Need Help?" in the bottom right or go to duq.edu/chat

Monday–Friday: 9 a.m.–7 p.m.

Icon: Walk-in appointments

Walk-In Appointment

Schedule a walk-in appointment at the CTS Help Desk Service Center using online chat

Location: 206 Duquesne Union

Monday–Friday: 9 a.m.–6 p.m.
Saturday: 9 a.m.–4 p.m.
Sunday: Noon–4 p.m.