Help and Support

The Computing and Technology Services (CTS) Help Desk assists students, faculty and staff with technology-related questions and issues.

Contact the CTS Help Desk - Fall 2021 Hours

Icon: Online chat

Online Chat

Click "Need Help?" in the bottom right or go to duq.edu/chat

Monday–Friday: 7 a.m. – 7 p.m.

Weekends: Closed

Icon: Email help@duq.edu

Email

help@duq.edu

Monday–Friday: 7 a.m. – 7 p.m.
Saturday: 9 a.m. - 4 p.m.

Sunday: 12 p.m. - 4 p.m.

Icon: Call 412.396.4357

Phone

412.396.4357 (HELP)

Monday–Friday: 7 a.m. – 7 p.m.
Saturday: 9 a.m. - 4 p.m.

Sunday: 12 p.m. - 4 p.m.

Icon: Walk-in appointments

Walk-In Appointment

Schedule a walk-in appointment at the CTS Help Desk Service Center using online chat

Location: 206 Duquesne Union

Monday–Friday: 8:30 a.m. – 6 p.m.
Saturday: 9 a.m. - 4 p.m.

Sunday: 12 p.m. - 4 p.m.