Lab Software Requests
Overview
Computing and Technology Services (CTS) develops and tests the core software image installed on every public and department-operated computer lab. The core lab software suite includes:
- Adobe Reader DC
- EndNote
- Google Chrome
- Internet Explorer
- Microsoft Office
- Mozilla Firefox
- SPSS Statistics.
On this page
Request lab software
Please use the form below to request software installations in CTS-managed computer labs. Complete each field in the form to expedite your request.
If you want to maintain a current software installation in a CTS-managed computer lab, you must complete this form. Do not assume that software currently installed will be reinstalled without a request from you.
Software install schedule
CTS will complete software installations based on a first received, first completed basis. The table below outlines the time between requests, testing and installation.
Each instructor is responsible for testing the reliability and compatibility of their own software on the computers in a lab. You will receive a call from CTS to schedule a test of your software in the facility you have indicated. If you do not receive a call within five weeks prior to the start of the semester, please contact the IT Service Desk at 412.396.4357 (HELP) or help@duq.edu.
| Request Date | Test Date | Installation Date |
|---|---|---|
|
Before June 1
|
Before July 6
|
Before August 20
|
|
June 2 - June 22
|
Before July 27
|
Before August 27
|
|
June 23 - July 27
|
Before August 20
|
Before October 5
|
|
July 28 - August 10
|
Before September 24
|
Before October 26 |
|
August 11 - September 14
|
Before October 19
|
Before November 30
|
|
Before November 16
|
Before December 14
|
First day of spring semester
|
|
After November 16
|
As scheduled
|
As scheduled
|