Assistant Professor of Mangement
Palumbo Donahue School of Business
Pittsburgh, PA, 15282
Phone: 412.396.5259 Fax: 412.396.4764
Pamala J. Dillon earned her doctorate in Management from the Isenberg School of Management at the University of Massachusetts Amherst in September of 2016. She also has an MBA from the University of South Florida – St. Petersburg, an MA in International Affairs from American University, and a BA from Eckerd College. Through her 15 years of experience in non-profit management, as well as her involvement in the specialty coffee industry, she became interested in understanding how organizational members and leaders make sense of social responsibility.
Pamala’s research focuses on the intersection of social responsibility, leadership and organizational identity. Organizational identity provides an orienting lens to explore the social psychological processes happening in organizational contexts, especially as organizational members and leaders engage in and make sense of socially responsible practices. Pamala has taught organizational behavior, human resources management, strategic management and introduction to management, as well as managing public affairs.
Articles in Journals
Wassenaar, C.L., Dillon, P. J. & Manz, C. (2015). Authentic Irresponsibility: Quo vadis? Organizational Dynamics, 44 (2).
Dillon, P. J., Back, R., & Manz, C. (2014). Authentic Corporate Social Responsibility Based on Authentic Empowerment: An Exemplary Business Leadership Case. Journal of Values Based Leadership, 7 (1), 59-70.
Dillon, P. J., Manz, K., Manz, C., & Marx, R. (2013). Buy High Sell Low: Redefining Bean Counting in the Coffee Industry for a Sustainable Future. Journal of Values-Based Leadership, 6(2), 10-23.
Articles in Proceedings
Dillon, P. J. & Manz, C. (in press, 2015). A Multi-level Model of Managing Emotions in Transformational Organizational Identity Change. Academy of Management.
Dillon, P. J. (2013). Virtuous CSR: Blending Positive Organizational Scholarship and Social Responsibility. In In J. Hendry (Ed.), International Association for Business and Society, 24, 19-29.
Dillon, P. J. & Manz, C. (2015). Responsible leaders: Creating values-based organizational identities? European Group of Organizational Studies Colloquium, Athens, Greece.
Dillon, P. J. (2015). Organizational CSR identities and the role of responsible leadership. Academy of Management, Vancouver, Canada-British Columbia.
Dillon, P. J. & Manz, C. (2015). A multilevel model of managing emotions in transformational organizational identity change. Academy of Management, Vancouver, Canada-British Columbia.
Dillon, P. J. & Gauthier, J. (2014). Discursive Practices and Strategic Change: How discourse influences sustainability strategy. Eastern Academy of Management Annual Meeting, New Port, Rhode Island.
Dillon, P. J. (2014). Identity, Justice, and Social Responsibility: Microfoundations of CSR. Academy of Management, Philadelphia, Pennsylvania.
Dillon, P. J., Marx, R., & Manz, K. (2012). Buy High, Sell Low: deansbeans.com Reinvents What We Learn and how We Learn It. Academy of Management, Boston, Massachusetts.
Dillon, P. J. & Manz, C. (2016). A multilevel model of managing emotions in transformational organizational identity change. Research on Emotion in Organizations (pp. 249-276). Springer Publications.
Manz, K., Marx, R., Manz, C., & Dillon, P. J. (2015). A Case Study of a Virtuous Organization. In A.J.G. Sison (Ed.), Handbook of Virtue Ethics in Business and Management (pp. 1-12). Springer Publications.