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Counseling Services Available to Students

The following information was compiled to inform you of Duquesne's continuing efforts to help our students and other members of the Duquesne community cope with the events related to the shooting on our campus on September 17.

How is the University helping students deal with the traumatic events of September 17?
In response to this unprecedented event, the University established a Crisis Intervention Team, chaired by Dr. Jack Nelson, Director of the Duquesne University Counseling Center. The team - consisting of expert personnel from a number of University departments, as well as two staff members from the Center for Victims of Violence and Crime - has been tasked with developing well-planned, varied, systematic and focused services in direct response to the University community's needs resulting from the events that have recently taken place.

The Crisis Intervention Team  is proactively offering small group counseling sessions to various student groups and organizations-athletes, resident students, commuters, the Black Student Union members and others who may have had a direct connection to the incident. All presentations will address three major topics: safety and security; ventilation and validation; and  preparing and predicting future emotions and behaviors.These initiatives serve to augment the ongoing work of the Duquesne University Counseling Center. Dr. Nelson's counseling center team includes four Ph.D.-credentialed psychologists who provide both short and long-term counseling services to students on a year-round basis.

How do I contact the counseling service?
Students and other members of the Duquesne University community can call 412-396-6204 and talk to a counselor by phone, make an appointment for a personal meeting or simply stop by the Center.

Where is the University Counseling Center?
The University Counseling Center is located in Room 308 of the Administration Building.

Is individual, private counseling available?
Yes. Students can meet privately with a counselor to discuss any issues that are causing them distress.

Is counseling available 24 hours a day? 
Yes. The University Counseling Center is open Monday through Friday from 8:30 a.m. - 4:30 p.m. After regular office hours and on weekends, resident students are advised to contact their Resident Assistant or Resident Director to discuss problems or concerns. The residence life staff can make appropriate referrals, or contact campus police directly in emergency situations.  In addition, the Center for Victims of Violence and Crime operates a helpline that answers 24-hours a day at 412-392-8582.

Is counseling free?
Yes, all counseling services are provided free of charge to Duquesne students.

Is counseling confidential? 
Counseling sessions are confidential.

Are the counselors trained? 
The Crisis Intervention Team is guided by specialists from the Center for Victims of Violence and Crime who are certified psychologists, counselors and social workers. As previously stated, the Duquesne University Counseling Center is staffed by a team of Ph.D.-credentialed psychologists.

Why is Duquesne involved with the Center for Victims of Violence and Crime? 
The Center for Victims of Violence and Crime is designated by Allegheny County as one of the "go-to" agency resources of record for area organizations and individual victims relative to dealing with the variety of complex issues that arise when violent crimes occur.  Duquesne was familiar with the agency and its expertise based upon past conversations and shared programs held, and quickly and decisively renewed contact with the Center for Victims of Violence and Crime in response to the shootings on campus.

Aside from the counsel Center for Victims of Violence and Crime personnel are providing to the Crisis Intervention Team relative to establishing plans, priorities, checklists, actions and implementations, other members of its staff are working directly with family members on emotional and legal issues, as the agency is mandated by law to work directly with families of victims of violent crimes.

Are faculty members and other staff involved in counseling students? 
Because students may turn to faculty, staff, residence life personnel and other adults on campus for answers or just to vent emotion, the Crisis Intervention Team has provided information sessions for faculty, advisors, administrators and Duquesne professionals who interact with students.

These sessions are helping faculty and staff understand signs of stress among students and effectively address any ramifications of this stress that may be evidenced within their classes and in other campus settings. Faculty and staff can also act as referral agents to connect students, as necessary, to any support services they may need to help them.

In addition, a support counselor from the Center for Victims of Violence and Crime will be available on site through theMulticultural Affairs Office and can be contacted at 412.396.1117.

This release was posted on Friday, September 22nd, 2006 at 9:40 am

Duquesne University

Founded in 1878, Duquesne is consistently ranked among the nation's top Catholic universities for its award-winning faculty and tradition of academic excellence. Duquesne, a campus of nearly 9,500 graduate and undergraduate students, has been nationally recognized for its academic programs, community service and commitment to sustainability. Follow Duquesne University on Facebook, Twitter and Instagram.