Customer Service Numbers

Axa Travel Assistance and Identity Theft Solutions

www.metlife.com/travelassist

All users are required to set up their unique profile.

Center for Pharmacy Care (Medication Therapy Management)

CIGNA

Benefits and Claims

Cigna MDLive

HDHP Group #3335869

OAP Group #2500066

1.800.244.6224

1.888.726.3171

www.cigna.com

mdlive.com/duquesne

Coldwell Banker Real Estate

CVS/Caremark Prescription Drug

Specialty Drug Management

Step Therapy Program

Subscribers and Pharmacists

Physicians

1.877.347.7444

1.800.251.9573

1.877.347.7444

1.877.203.0003

Lytle Employee Assistance Program (EAP)

www.mylifeexpert.com
company code: duquesne

Flexible Spending Accounts 

WEX/Discovery Benefits, Inc.

www.wexinc.com/solutions/benefits/
customerservice@discoverybenefits.com

Fidelity Investments

Plan code: 68969

Appointment Scheduling

1.800.343.0860

1.800.642.7131

www.duq.edu/retirement

HB Retirement

Access to Medicare & Individual Insurance Products Specialist

412.261.1842 x307

amlapko@hendersonbrothers.com

Health Savings Accounts 

WEX/Discovery Benefits, Inc.

https://www.wexinc.com/solutions/benefits/

customerservice@discoverybenefits.com

HIPAA Rights Line

412.396.1387

Medicare

Making Sense of Medicare

1.800.633.4227

www.medicare.gov

www.duq.edu/medicare

MetLife Group

Dental

Life Insurance

LTD

Grief Counseling

Group # 151368

1.800.942.0854           

1.800.438.6388

1.800.300.4296

1.855.609.9989

https://online.metlife.com/edge/web/public/benefits

metlifegc.lifeworks.com

Username: metlifeassist   Password: support

Omega Federal Credit Union

412.369.3800

www.omegafcu.com

Social Security Office

1.800.772.1213

www.ssa.gov

SEIU Pension Fund

TIAA

Appointment Scheduling

1.800.842.2252

1.800.732.8353

UPMC Health Plan

EPO Group #010218-800

HDHP Group #010218-300

UPMC MyHealth 24/7 Nurse Line

1.888.876.2756

1.888.876.2756

1.866.918.1591

www.upmchealthplan.com

VALIC

VSP (Vision Service Plan)

Client # 30039552

Web Enrollment – bswift