Customer Service Numbers

Axa Travel Assistance and Identity Theft Solutions
1.800.454.3679         

www.metlife.com/travelassist

All users are required to set up their unique profile.

Center for Pharmacy Care (Medication Therapy Management)

Wellness in Motion Screenings and Immunizations

412.396.2155

www.duq.edu/cpc

cpc@duq.edu

CIGNA

Benefits and Claims

Cigna MDLive

HDHP Group #3335869

OAP Group #2500066

1.800.244.6224

www.cigna.com

mdlive.com/duquesne

Coldwell Banker Real Estate
1.800.396.0960 www.realestateadvantageprogram.com
CVS/Caremark Prescription Drug

Customer Care Service via RxBenefits

Specialty Drug Management

1.877.352.7987

1.800.237.2767

www.caremark.com
Employee Assistance Program (EAP)
1.800.EAP.7272

www.mylifeexpert.com
company code: duquesne

Flexible Spending Accounts 

WEX

1.866.451.3399

customerservice@wexhealth.com

www.wexinc.com/solutions/benefits/

Select Participants/Employees

Fidelity Investments

Plan code: 68969

Appointment Scheduling

1.800.343.0860

1.800.642.7131

www.duq.edu/retirement

HB Retirement

Access to Medicare & Individual Insurance Products Specialist

412.261.1842 x307

amlapko@hendersonbrothers.com

Health Savings Accounts 

WEX

1.866.451.3399

https://www.wexinc.com/solutions/benefits/

customerservice@wexhealth.com

HIPAA Rights Line

412.396.1387

Medicare

Making Sense of Medicare

1.800.633.4227

www.medicare.gov

www.duq.edu/medicare

MetLife Group

Dental

Life Insurance

LTD

Grief Counseling

Group # 151368

1.800.942.0854           

1.800.438.6388

1.800.300.4296

1.888.319.7819

metlife.com/mybenefits

metlifegc.lifeworks.com

Username: metlifeassist   Password: support

Omega Federal Credit Union

1.800.496.8728

www.omegafcu.com

Social Security Office

1.800.772.1213

www.ssa.gov

SEIU Pension Fund
1.800.458.1010 www.seiu.org
TIAA

Appointment Scheduling

1.800.842.2776

1.800.732.8353

www.duq.edu/retirement
UPMC Health Plan

EPO Group #010218-800

HDHP Group #010218-300

UPMC MyHealth 24/7 Nurse Line

1.888.876.2756

1.888.876.2756

1.866.918.1591

www.upmchealthplan.com

VALIC
1.800.548.9651 www.valic.com
VSP Vision Care

Client # 30039552

1.800.877.7195 www.vsp.com
Web Enrollment – bswift
412.396.5106 https://secure.bswift.com